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Product & services pricing
4.09/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.18/5
Customer service:
3.98/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-12-18

fast and simple

"the best products, with a good price, the shipment arrived on time!

tanks !
"

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-18

Fast an a great price!

"Tire were devliered within a couple days and price was happy with the price!"

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
3/5

2024-12-18

Expected a little more

"I scheduled a 9:00 am appointment for installation of four tires. I arrived a bit early as there was a notice on my invoice about arriving late. The Tire Rack team didn't bring my car into the facility until 10:15 am. At 11:00 my keys were given to me. I'm not sure why you would require an appointment and not keep to the schedule. Customers should be given a heads up that appointments are not accurate and expect to be at TR for two hours."

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”


Verified
5/5

2024-12-18

So easy

"Easy ordering, easy delivery, easy on the wallet"


Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
2/5

2024-12-18

Ship tires to wrong location

"The tires were shipped to a tire shop when they were to be shipped to my address.when I called them that said they will redirect to the right address for a price."

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We will be reaching out to you.”


Verified
5/5

2024-12-18

Easy and on time

"Easy to order online the tires I needed (hard to find size in winter tires), and delivery was on time and free! Great experience. I just wish my chosen car didn't have to have high performance wheels requiring expensive winter tires!"

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-18

Another great transaction!

"This was probably my 4th or 5th time buying tires here and I'm always recommending it to my friends and family. I've never had a single issue! "

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-18

Excellent service

"Excellent on line experience and delivery "

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!”


Verified
5/5

2024-12-18

Excellent service and choice

"The tires we needed were available and priced correctly! We were able to pick the tires up and save money and time."

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-18

Quick and easy ordering

"Vey easy to order a set of winter tires. I had a couple of questions that were answered quickly through the chat function, then I ordered and the tires arrived in two days. "

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
1/5

2024-12-17

Road hazard replacement still hasn't arrived

"Started road hazard tire claim and purchased replacement tire on December 11, 2024 as of today December 17th, 2024 the replacement tire still hasn't arrived. Riding on a donut spare for 7 days. Tire shop already has rim and tire rack is shipping directly to tire shop. Terrible shipping experience "

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and will be reaching out to you.”


Verified
5/5

2024-12-17

Satisfied customer

"The tires arrived quickly and are good quality. Certainly can't beat the price. Definitely will use again"

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Rep reply posted 2024-12-19
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-17

Awesome

"Everything from shopping cart to driving down the road went perfect. Not a single issue was experienced. Got tires, rims, TMPS installed and delivery. A perfect experience and install was seamless. "

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Rep reply posted 2024-12-17
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
4/5

2024-12-17

Winter Tires

"They arrived quicker than I anticipated. "


Rep reply posted 2024-12-17
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-03-27

Delivered the next day

"Exactly the tires I ordered delivered the next day."

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Rep reply posted 2024-03-28
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”