ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.52/5
Customer service:
4.41/5
Return/Replacement policy:
4.40/5
Featured Review


Verified
4/5

2025-01-06

The people when I called about my problem really didn't care

"I TOLD THE LADY ON THE PHONE THE TIRE SHOP WAS CLOSING AND SHE DIDN'T REALLY CARE AT ALL "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and a member of our team will be reaching out.”


Verified
5/5

2025-01-06

Fast and smooth sell

"I'm a regular customer and always love their service and speed of getting tires out to me ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!!”


Verified
5/5

2025-01-05

Totally satisfied with purchasing experience

"Took only two days to receive tires I ordered and Discount Tires installed them with perfection. Totally satisfied with entire experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2025-01-05

Quick delivery!

"Received my order within 3 days. I had some questions and I used the chat feature and they answered all of my questions. I would by from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2025-01-05

Consistently solid

"This is my eighth set of tires purchased from TireRack and as usual everything was great. Super easy to navigate the website and find the right tires for my car. Better price than I could find locally and also four in stock which I could not find in the area. Shipping was one day later than what was provided at the time of the order, but it was New Years Day. Mounted and balanced at my local shop. Good to go."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2025-01-05

Good pricing and quick delivery

"Good pricing and quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2025-01-05

Great Site

"Great Web Site Good Prices Loved not having to stand around in store trying to decide on what tires I needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2025-01-05

Fantastic delivery window!

"Needing new tires around the holidays is not the best position to be in, but TireRack made it less stressful. Prompt 2 day delivery, excellent collaboration with Discount Tire. The ride has new kicks and rides better than ever! Thanks! From a Long time, and dedicated customer! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2025-01-05

Great Service

"Great service and price!
Always deliver in 48 hours!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2025-01-05

Tires

"Very good experience. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2025-01-05

Quick service

"Order my tres on a Friday got them on Tuesday thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-star review!!!”


Verified
5/5

2025-01-04

Good customer service and good prices

"We ordered tires during the holidays understanding it was a busy time and could be delayed. Tire rack advertised availability by the 8th but delivered on the 4th of January. What's more is an agent called to apologize they weren't there sooner. Incredible. Very happy with the experience "


Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2025-01-04

Tires Purchased

"Wow never bought tires from Tire Rack and the experience was awesome. Place my order on a Sunday night got my order on Tuesday. Will never shop for tires anywhere else. Thank you tireRack for the great service and fast delivery. Will definitely do business again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2025-01-04

Great tires. Fast delivery

"Easy transaction. They delivered 2 days faster than promised. Great experience !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2025-01-04

I love shopping at tire rack

"Always a good experience."


Rep reply posted 2025-01-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”