"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Great price , just waiting for delivery. Wonderful service. Satisfaction "
"I purchased a set of off set tires the sales rep was very patient with me and answered all my questions. And in the end I received my tires in record time. I highly recommend Tire Easy. They also had the Best price, And Amazing customer service."
“Thank you so much for your amazing feedback! We are thrilled to hear that you had a great online experience with us and that our sales rep provided excellent customer service. We are delighted that your tires arrived in record time and that you found the best price with us. We truly appreciate your recommendation and look forward to serving you again in the future.”
"Tires Easy had exactly what I needed, Great Price and free shipping. Thank you."
“We're thrilled to hear that you found exactly what you needed at Tires Easy! Thank you for choosing us for your tire purchase. We appreciate your support and are happy to offer great prices and free shipping. Enjoy your new tires!”
"exact tire I wanted at a good price"
“We are thrilled to hear that you found the perfect tire for your ride at a great price! Thank you for choosing Tires Easy!”
"May me wait forever on phone even after leaving a call back number. It took one hour or longer"
“We are sorry to hear about the long wait times you experienced both on the phone and at our store. We understand how frustrating that can be. We will address this issue with our team to improve our customer service and wait times in the future. Thank you for bringing this to our attention.”
"It took two days to order the tires"
“We're sorry to hear that you experienced difficulties ordering your tires. We appreciate your feedback and will certainly look into ways to improve our ordering process to make it more user-friendly and efficient. Thank you for bringing this to our attention.”
"Great prices and great tires."
“Thank you so much for the amazing feedback! We are thrilled to hear that you had a great experience with us and that you love your new tires. Your satisfaction is our top priority, and we are grateful for your support. Thanks for choosing Tires Easy!”
"Placed an order on a Friday evening becuase the site stated the product would arrive by Wednesday and have it installed by the local dealer. Come Monday the order was still processing and no estimate on when it would arrive. Come Tuesday the order was just leaving it origin location by ground meaning there was no chance it would arrive by Wednesday. It is Thursday and the product is still in transit at seperate locations (each tire went its own direcction) and may not arrive until Friday evening shifting my expected install date by at least 3 days. This is simply not acceptable and will be looking to shop at other site for tires before I decide to try it again here. The tires will not arrive at the same time and not even close to the intial estimated time. I did receive a call to help me reschedule my install appointement but no explanation on why such a delay and why each tire was shipped in a different path. The online shopping experinece (other than the estiamted arrival date) was great so was the price. "
“We're sorry to hear about your experience with the processing time and logistics of your order. We understand the frustration and inconvenience this has caused. For more information and faster response please contact reviews@tires-easy.com . We appreciate your feedback and will use it to improve our services in the future. Thank you for bringing this to our attention.”
"Took for ever for web page to download. "
“We are sorry to hear about the delay you experienced while trying to access our website. We strive to provide a user-friendly online shopping experience and apologize for any inconvenience this may have caused. If you encounter similar issues in the future, please reach out to our customer support team at reviews@tires-easy.com for assistance. Thank you for your feedback.”
"Great service. Will buy from them more often. Thank you. Will recommend to customers and suppliers. "
“We are delighted to hear that you had a great experience with us! Thank you for choosing Tires Easy and for recommending us to others. We look forward to serving you again in the future.”
"Said 1 to 2 days shipping. 4 days later haven't even been shipped. Canceled ordee"
“We are sorry to hear about the delay in receiving your order. We apologize for any inconvenience this may have caused you. Please reach out to our customer service team at reviews@tires-easy.com for accurate assistance. ”
"Always clutch and affordable"
“We are thrilled to hear that you find our tires to be clutch and affordable! Thank you for the amazing review, we truly appreciate your feedback.”
"AWESOME EXPERIENCE! I will definitely be recommending TiresEasy.com to everyone."
“We are thrilled to hear that you had such a great experience with Tires Easy! Thank you for choosing us for your tire needs, and we appreciate your recommendation to others. We look forward to serving you and your friends in the future.”
"Great tires at a great price, quick and on time delivery my only place to shop for tires."
“Thank you for your awesome review! We're thrilled to hear you had a fantastic experience with us. We appreciate your support and look forward to helping you with all your tire needs in the future!”
"I ordered 8 tires. It took almost 24 hours and I get an email saying my order has been cancelled with no other explanation as to why. After another day I get an email saying the order was cancelled do to the tires being unavailable, were all 8 tires unavailable or could they have sent 4 or maybe even 2. There was also no offer of getting me other similar tires even at different prices.
To me this is not very good service."
“We are sorry to hear about your experience with your recent tire order. We apologize for any inconvenience this may have caused you. We strive to provide the best customer service possible, and it seems we fell short in this instance. We appreciate your feedback and will use it as an opportunity to improve our service going forward.”
A rep from Tires Easy, marianaal, has responded:
“We're thrilled to hear that you are satisfied with our service and found a great price for your tires! Thank you for choosing Tires Easy. We can't wait for you to receive your delivery and enjoy your new tires.”