"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Who would be happy after purchasing 4 tires at advertised price and then they email me 2 days later saying they couldn’t sell them to me me at that price and then cancel the order. I don’t care what kind of explanation they have for this it’s completely unacceptable."
"Never herd of this site and was skeptical, when my order got here in less than a week and exactly what I ordered, have to say I am extremely happy. I would order again and recommend this site to everyone. "
"Took less than 15 minutes to find and order tires"
"Buying two tires (at a great price) only took minutes. Shipping to an installer shop at a great per tire installation fee ($22!) is also really convenient!"
"I switch between summer and winter tires. (All season don't cut it.) I've had good luck with Nokian so, for a new 20-year-old car, searched for Nokian and / or other winter tires in 165/60 15, 175/55 15 or 185/50 15 (all about the same diameter). The only place I found a Nokian in the size I wanted was Tires Easy, AND the price was quite low (maybe a clearance)? Free FedEx shipping was an unexpected bonus. I had the tires within 2 days (MI to WI)."
"Very fast shipping. I will buy from them again"
"Tried to cancel order within 5 minutes was refused 24 hours later intend to claim fraud on my credit card "
“I’m sorry to hear about your experience. It sounds frustrating, especially when you were hoping to resolve the issue quickly. Our goal is to make the ordering and cancellation process as smooth as possible. I understand how important timely communication is, and I appreciate your feedback. If you still wish to cancel your order or need assistance, please reach out to our customer support team directly. We're here to help.”
"Good price and good tires for an old car."
"Website function intuitive and easy, product images and information useful in decision process."
"Tried calling for clarification, callback services failed"
“I'm sorry to hear about your experience with our callback service. It's frustrating when you're trying to get clarification and the support you need isn't available. Your feedback is important to us, and we will work to improve our communication processes. Thank you for bringing this to our attention.”
"The 400+dollar tire coverage was automatically selected in the process and it was a bit of a shock when the checkout was finished. Might want to fix that."
"Fast shipping and good service all around."
"Found exactly what I wanted at a great price and also offered a discount coupon which saved me another $100. Ordered them and a day later they were at my front door. This was just WAY TO EASY."
"Third order for my tyre needs."
"Great prices! I can’t wait to get them on my 2021 2500 HD!"
A rep from Tires Easy, marianaal, has responded:
“I apologize for the inconvenience and disappointment you've faced. While we strive to provide accurate pricing, there can occasionally be errors that lead to such situations. Your feedback is essential to us, and I will make sure it is passed along to the team for review. If you're still looking for tires, please let us know, as we're here to help find a solution that works for you.”