"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Good first time experience."
"Good transaction. Reasonable price and timely delivery. "
"It was easy, but you're asking me to review something that hasn't gotten to my home yet."
"I bought a 4 tires and when I pay realize I choose the wrong size and start calling immediately but I spend more than four hours listening a machine saying my time waiting was five minutes and never answer me, then wait for a call and at the end say after 3 hours the can’t return the call and the same with the chat, HORRIBLE CUSTOMER SERVICE. But now I have 4 wrong tires on the way ! "
“I'm truly sorry to hear about your frustrating experience with our customer service. It's completely understandable to feel upset when you're trying to resolve an issue like this and not getting the help you need. It seems we've fallen short in your case. I recommend reaching out again through info@tires-easy.com providing your order details, and asking for an urgent review of your situation. ”
"Best price for tires online. It was great and free shipping. "
"Have had these tires for about a month now. Love these tires! Perfect amount of aggression. Very quiet tire! Absolutely fantastic in the snow! Have them on a 2020 tundra. Very happy with these tires!! Only complaint I have on these tires is the size. Was expecting a 35” tire, these barely measure 34”. Still giving these tires 5 stars! Shipping was unbelievably fast, ordered them Wednesday before thanksgiving and had them that Friday!! Wouldn’t hesitate to buy from tire easy again!!"
"Great website to order from"
"Ordered 2 tires on December 3 and haven’t received them. All it says is label as been make. I sent in 2 emails and called 3 times. The 3 times I talked to someone they said they’d call me back in 24 hours after they go see what happened. "
“Thanks for reaching out! We apologize for the delay in response. We are experiencing a higher volume of contacts than usual and are working hard to make sure everyone gets contacted. It sounds like we were not able to get back to you fast enough in this case. ”
"You have no installation places near me.
Disappointed. "
"Been buying from here for years . Will only buy from here "
"Quick and painless fast delivery "
"I searched for an hour on the internet and tires easy beats them all. Quick and easy ordering, free delivery and even cheaper than amazon. This will be my new tire store for our fleet. I do all of our mounting and balancing. "
"Didn't appreciate that Handling charge?"
“Thank you for reaching out! Our handling fee is a $5.00 per tire fee that covers quality checks, secure packaging, and warehouse management to ensure your tires meet our standards and arrive safely. This fee is not waivable, and is non-refundable.”
"Glitchy website for ordering. Keeps giving multiple error messages, YUCK!"
“I'm sorry to hear that you experienced issues with our website while trying to place your order. We understand how frustrating glitches and error messages can be, especially when you're trying to get something done. Your feedback is valuable, and we will work to address these issues to improve your experience.”
"Great price. Easy to order and track on-time delivery. Couldn't ask for more. "
A rep from Tires Easy, marianaal, has responded:
“Thank you for you honest review! Hope you enjoy your tires!”