"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Site was easy to navigate. Pricing seems good."
"This is the third time we've used Tires Easy and each order has been nothing short of phenomenal. Flexible payment options, because good tires can be expensive. Better prices than any local shop or online competitor. Shipping is crazy fast; arrived in 2 days! What more could anyone want from a tire purchase!"
"All went well with help through email"
"I reached out to customer service via email and by phone. I did not receive a call back or response to email within 48 hours. I was needing to modify order due to the wrong size tire selection. I guess I will have to send tires back once install shop receives the tires. "
"Quick shipping and good pricing."
"I was looking to purchase 4 tires for my mini van Toyota before winter and I've found online tires-easy.com. I received better price than others. "
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found the best deal on tires for your Toyota minivan with us! It's always exciting to help customers save money, especially as winter approaches. We appreciate your trust in Tires Easy and can't wait to assist you again in the future!”
"It was great service and came in fast four day after order them "
"I was able to find the tire that was right for me quickly and they were at a great price."
"Found my tire no problem. Quick and Easy."
"Used tires-easy about 15 years ago for the same purpose, to save money on good tires. Thanks TE!!"
"just now am completing the order so far so good. Four stars for selection and price"
"A little challenging process"
“Thank you for sharing your experience with us. We're sorry to hear that the process felt slow and challenging. Your feedback is important, and we strive to improve our service. If there’s anything specific you’d like to discuss or if you need assistance, please let us know how we can help make things right for you.”
"Tire shopping is fine. Second time I bought tires."
“Thank you for sharing your experience with us. We're glad to hear that your tire shopping was satisfactory and that you chose us for a second time. If there’s anything specific that could have improved your experience or if you have any feedback, we’d love to hear it so we can continue to enhance our service.”
"Knew exactly what tire I wanted. Website made it ready enough to order them and they arrived promptly. All balanced well and roll smoothly. I do my own mounting and balancing so I can't speak about any reconnected installers etc "
"Poor customer service. Company sent the wrong tire and was not efficient with correcting their mistake. I had to cancel the order and order from another company."
“I'm sorry to hear about your experience. We strive to provide excellent customer service, and it's disappointing to know we fell short in your case. Your feedback is essential, and we will use it to improve our processes. If there’s anything we can do to make this right or assist you further, please let us know. Thank you for bringing this to our attention.”
A rep from Tires Easy, marianaal, has responded:
“Thanks for reaching out! We apologize for the delay in response. We are experiencing a higher volume of contacts than usual and are working hard to make sure everyone gets contacted. It sounds like we were not able to get back to you fast enough in this case. ”