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They Have items I never thought existed, but they are useful and I enjoy very much."
"Tmart has a wide selection of products to choose from and my purchase went very smooth and will buy again !
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"I'll just let the rest of you learn a lesson or two."
"The delivery time sometimes is too much long"
"I bought an OBDII scanner. It didn't work for my car. The customer service said I needed to pay for the returning shipping fee since it was my car failed to fit the scanner or let me fix the tool by myself. It will cost more to ship back. I won't suggest others to try this product.
I thought I lose the money. Today, I got full refund. I need to say the customer service of tmart protects their customer. I raised the rate to 3 stars for my experience. I will make a try in future."
"TMart has some good prices for products. However, they offer a free item when you spend so much on an order - and it turns out that the free item is always out of stock - SORRY.
When you receive an order, they have a coupon in the package with the item you received. However, when you try to redeem it on your next order, the coupon doesn't work.
Finally, orders from TMart take weeks to arrive.
Definitely not the Amazon experience. But, If they have something you need, its usually a pretty good price."
"Ordered an item here in the US and they sent a product that could only be used in Europe, probably because they had to much. Their offer to return it if I rebundled and sent it back from the US to China at my own expense would cost more than the article was worth. Three messages back and forth did not help. I could feel the sneer in their messages."
"No problem with ordering or delivery... Exactly what I ordered."
"Each item I have purchased from Tmart.com has been exactly as described, worked as advertised and exceeded my expectations. I would definitely recommend buying from them as they have great prices and products.
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"We love T-Mart! We shop daily. We hope our friends in China fight back against our President Trump and his unfounded and unfair trade practices. Unlike him, the majority of Americans love our trade friends in China and want to build bridges and create even more FREE trade with our partners across the pacific. Please help America and fight Trump!! Thank you again for everything you do!"
"I would buy from this vendor again. The product was as it was advertised and delivered promptly."
"Warning! Stay away from this company. Selling it's products to the western world, but is based in Hong kong and does not follow western business etiquette. When you receive anything that is not working they will hassle you for pointless information for multiple days (emails back and forth) and insult you with statements like "you must not have put it together correctly", and at the end, they agree to take the product back, but ask YOU to pay for the return shipping of THEIR FAULTY CRAP!"
"Still waiting on my order to arrive !"
"I ordered my item. It arrived in s decent amount of time (earlier than I expected)... and an excellent quality item. Higher quality than I expected for the price."
"Terrible purchase experience, worse customer service experience for a legitimate complaint. I had to go through Paypal to finally get my dispute handled after a very long period of total lack of customer service on TMart's part.
I have not since, nor will I (or my company) EVER purchase or even consider purchasing from TMart again! I recommend anyone else to look elsewhere. To those who have had a good or ok experience purchasing from them, I can only hope you never have a purchase problem that you need customer service. You WILL BE seriously disappointed at best."