"As of today, over two weeks from order, no delivery.
Refund please! I don't think I will be ordering from this company again."
"Product is good. Navigating the web site was not."
"I had requested to ship at another address but it was shipped to my home address"
"Good work on everything !!keep it up,.."
"verty good price very happy with every thang i would recemend to other people"
"Decent ship time. Great prices. You get what you pay for but I'd use tMart again. "
"Prices are good, fast delivery it's my first choice for anything..."
"They delivered as expected. I will use them again."
"Have had many favorable experiences with Tmart.
Prices are always very good! Orders were accurate and shipped timely. Questions were answered.
Their opening of a USA warehouse was a pleasant and welcomed surprise. "
"Everything is ok until now. I haven't had problems with deliver or products.
"
"Still have not received my order after 3 weeks. Customer service SUCKS.
After posting this review and responding to their request for live chat
Following is a copy of the chat, They make no effort to expedite shipping after their screw-up. This will be the last item I buy from them
Order #??????????? You say partially shipped. No record of any shipping.
Please wait and one of our operators will be with you shortly.
You are now chatting with Huang Helen - Retails
18:36Huang Helen: Welcome to Tmart online service. It is my honor to help you.Thanks for your waitting. This is Helen to help you.
18:36Tmart: Welcome to Tmart
18:36Ron Green: Getting pretty fed up with no answers as to when my order will arrive
18:37Ron Green: you there?
18:37Huang Helen: checking now
18:38Ron Green: k
18:40Huang Helen: I checked,sku#??????????? out of stock now,would you like to wait for restocking?
18:41Ron Green: I was told last time that they would partially ship and the remainder was in Hong Kong
18:41Huang Helen: yes
18:42Ron Green: so the one that was supposed to be shipped I find no record that, that has happened
18:45Ron Green: what I want to know is When can I expect the part of the order that is supposed to be shipped and how long before order is completely shipped. Pretty simple questions and all I get from you are vague answers
18:46Ron Green: This is exactly why I gave you a bad review and will continue to do so until I get some answers
18:47Huang Helen: Our staff is still restocking it now,sorry
18:47Huang Helen: You can also change item or cancel it
18:47Ron Green: Please listen to what I'm saying HAS ANY OF THE DAMN ORDER BEEN SHIPPED?
18:48Huang Helen: We have shipped another one from HongKong warehouse on 08-06 with the tracking number ????????? For international shipping it may take about 2-4 weeks to reach you. You can track it on http:// ???????
(When I clicked on the tracking link it came up in Chinese)
Hope you can get your parcel soon sincerly.
18:50Ron Green: OK Now what about the second part of the order? When can I expect it?
18:51Huang Helen: The second item sku#??????? out of stock now,can you wait for restocking?
18:51Ron Green: How long will that be?
18:52Huang Helen: in 9-10 days
18:52Ron Green: and about how long before it arrives at my house?
18:53Huang Helen: For international shipping it may take about 2-4 weeks to reach you.
18:53Ron Green: So maybe 6-8 weeks before arrival?
18:54Huang Helen: yes
18:56Ron Green: I'm going on line to see if I can do better if so I will come back and cancel if not I will wait. Just so you know here in America when we screw things up as badly as you people did. We put an extra effort into making it right. Like maybe express ship it Understand what I'm saying?
Huang Helen: yes
18:57Huang Helen: So you can wait?
18:58Ron Green: I'll get back to you on that
18:58Huang Helen: ok
18:59Ron Green: bye"
"The merchandise was just what I wanted the seller was very fast and I will enjoy buying from Tmart again."
"Everything I have ever ordered came quickly and was exactly what I had ordered. "
"Very haooy with the merchandise and service."
"I ordered the same items twice and both time it was cancelled by by Tmart without explaination"