"Exactly as ordered and delivered quickly. "
"My order was processed and received very quickly and was everything I hoped it would be. I will definitely be ordering again in the future. "
"Overall I am very pleased with Tmart. I mostly use the U.S. warehouse and feel confident my package will arrive unlike two bitter experiences I had with two other companies located over seas.
I love the fact you can track the package and know when to expect delivery.
I expect to have many more transaction with Tmart in the future due to the great service.
I have had no need to deal with problems here at Tmart which in my opinion is a great sign and expect should there be a problem it will be resolved easily.
I can highly recommend Tmart and wish to thank them for designing an easy method to order and receive a vast variety of items to choose from. "
"There is only one way to contact customer service: via chat.
I did.
The customer service representative did not want to listen to my problem.
His/her answers were canned and always in support of Tmart.
By the way, his/her command of the English language seemed just fine.
Simply put, he/she stonewalled me.
In my case I received the correct item model and color but the wrong size.
Just because it was the correct model and color the customer service representative kept on responded that "I received the correct item then" regardless of how many times I communicated to him/her that the size was wrong.
A wrong sized violin case is practically useless to me.
Then the customer service representative just abandoned the chat.
The only way to get an RMA to return this wrong item is via chat.
In other words, good luck...
Doing a simple Internet search I can now see I'm not alone.
I wish I knew this before I'd placed my order.
"
"feilun FT009 rc racing boat. boat came just before promised delivery date, good instructions easy to operate, and the video associated with this product is very helpful. performs as advertised. extra battery is nice to have. good quality. grandson loves it."
"Usually very good prices and service, online chat with support is great, only minus is one of 3 items worked for about 1 hour, but they sent a replacement right away, otherwise all orders completed and very satisfied"
"Satisfied but diagnostics are not available on CDRom"
"Received my order of a CX20 Quadcopter today, tried to charge the battery but the charger does not work. I very disappointed. I looking forward to flying the CX20."
"The items in my order were exactly as described and my order was received when expected. I am a loyal customer of Tmart."
"First I would like to say I had problems with the website, when trying to place my order and this was the fourth time I had to try and check out. It says my card was declined or something like that and wont let me order. When I went back a few days later it worked. Once I got to place my order it was great and they shipped my order very quickly. I always receive what I order. I have had to contact customer service and ask why it wasnt working. They dont know. He said try again at a later time, which I did.
Thank You TMart for your great prices! Your doing a great job."
"Good selection and prices. Have purchased from Tmart several times."
"Came quickly, and price was very good."
"bought many times from TMART- Last time I bought 5 corn bulbs some didn't work and three only worked one day. they were going to send a return tag and replace the items. almost three weeks and no return tag ??"
"Today is August 1st and I still have yet to receive the items I ordered on July 7th I am very dissatisfied"
"Great ! Expereance shopping here !"