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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-05-10

"Was very pleased with the price and rate of delivery. Will definitely order from them again"


Verified
5/5

2013-05-10

"Good quality material delivered in a timely fashion.
"


Verified
1/5

2013-05-10

"My item was shipped in a box to small and bent when it arrived. "


Verified
4/5

2013-05-10

"Delivery was fine but the article itself (a Vulcan portable hose reel made in China) was poorly finished, albeit functional. Whoever manufactured the revolving piece of the hose holder left a nut or ballbearing inside the peripheral steel tubing, which rattles with every turn of the handle.

I had planned to buy a couple more reels but now have second thoughts. Surely for the price something similar but better made could be manufactured right here in the USA?
"


Verified
1/5

2013-05-10

"Very poor customer service. Got a RMA and returned an item. Post office said it was received. They can't find it. Want me to furnished tracking info because they have no record. Still no refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-10

"Sales Staff very articulate, helpful,and from the USA!!"


Verified
5/5

2013-05-10

"prompt service product was delivered correct and quickly"


Verified
5/5

2013-05-10

"I live in the north of Ireland, this product was dispatched on Saturday and arrived on Wednesday at lunchtime. It was estimated to be delivered on Thursday, a great team effort from ToolKing and UPS, well done everyone. The product fits perfectly, excellent, very satisfied."


Verified
5/5

2013-05-10

"Fast reliable service - products as advertised!"


Verified
5/5

2013-05-09

"Took a little longer then expected to receive this item but price was good and item was just what I wanted Thanks"


Verified
4/5

2013-05-09

"I ordered on the 2nd May 2013, my credit card was credited and not until the 6th. when I called I realised there was some conflicting info. between my billing and shipping addresses. My order was cancelled but they gave reasons for them doing so. I reordered on the 7th. and my purchase reached its destination City in just 2 days. Thanks Tool King for safeguard me from possible credit card fraud. D."


Verified
5/5

2013-05-09

"no problem with the order. It came quicker than expected. Product was in perfect condition."


Verified
5/5

2013-05-09

"Great item fast shipment.............."


Verified
5/5

2013-05-09

"Good order, fast shipping, hassle-free"


Verified
5/5

2013-05-09

"Great service. Thank you!"