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Product & services pricing
4.17/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.79/5
Return/Replacement policy:
5.00/5


Verified
2/5

2024-11-12

Still waiting

"So two stars, why? Ordered 11/01 here we are 11/12 still have not received product!."


Rep reply posted 2024-11-13
A rep from ToolsID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

We sincerely apologize for the delay in receiving your order, and we completely understand your frustration. Our goal is to provide timely delivery, and we regret that this has not been the case for you.

We would like to investigate the status of your order immediately to see where it is in transit. Sometimes, shipping delays can occur due to factors like carrier issues or high demand, but we will work with our shipping partners to resolve this as quickly as possible.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
 
Thank you,
Consumer Relations”


Verified
5/5

2024-10-25

Metric Ign wrenches

"Items were delivered in a timely manner."

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Verified
5/5

2024-09-27

Item as described

"Item as described brand new item "

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Verified
5/5

2024-09-25

Easy, fast, and accurate

"I needed a particular tool... Google took me to toolid.com. Their price was way less than anyone else. I had never heard of them, so I did another search...the reviews seemed to be pretty good. It was an inexpensive tool, so I figured I'd give them a try. I am not at all disappointed and will definitely order from them again. "

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Verified
5/5

2024-09-13

Fast service and shipping for a Proto 4mm socket

"I destroyed my 4mm Proto extended socket. I wanted an exact replacement so I didn’t have a mismatched set with one lower quality socket in it, so I searched the web using the Proto part number. Your site was on the first page of the results, and the link took me right to the socket I was after. Only took me 5 minutes to get the new one coming!"

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Verified
5/5

2024-07-08

"I’m glad to see you fill the connection between Milwaukee customer needs and parts availability."

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Verified
5/5

2024-07-08

Mower Blades

"Mower blades arrived and were exactly what I had ordered.
Their shipping was earlier than predicted and hassle free.
Would definitely order from them again.
"

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Verified
5/5

2024-06-27

Great experience

"Great prices, selection and customer service. Will be buying from here in the future."

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Verified
1/5

2024-06-13

Have not received after two weeks

"Still waiting. Items haven’t shipped "


Rep reply posted 2024-06-14
A rep from ToolsID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

I'm sorry to hear about the delay in receiving your item. We apologize for any inconvenience this has caused. From what I see, you have requested to cancel the order. Once cancellation is completed, the refund will be issued.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!
 
Sincerely,
Voice of Client, CARiD.com.”


Verified
5/5

2024-06-10

"Great product. I will buy again. "

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Verified
5/5

2024-06-10

Item as described. Fast shipping

"Item as described. Fast shipping"

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Verified
5/5

2024-04-25

Hard to find item and good service

"Hard to find item and good service - recommend!"

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Verified
5/5

2024-04-11

Great price

"Ordered on Monday got gloves on Friday "

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Verified
5/5

2024-02-15

Drive Adapter

"Purchased (20) drive adapters and received them very quickly. Easy transaction. Would use again."

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Verified
5/5

2023-01-21

Had hard to find item

"They had Scotch 3m gray #225 tape in stock and at a reasonable price. "