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Product & services pricing
4.17/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.79/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-03-12

Great website

"A great website,great customer service I give them 5 stars "

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Verified
5/5

2021-02-01

ToolsID.com is great to work with

"I recently ordered a 5gal jug, was shipped the same day ordered, arrived within 3 days, awesome response and will definitely recommend to others, Item was exactly as described, very happy with experience, thank you. "


Verified
4/5

2021-01-23

Green works cordless lawncare

"I found a good price. The equipment arrived on time and in good condition "

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Verified
5/5

2021-01-22

Awesome

"The account setup and payment process was easy. We received the order on time."


Verified
5/5

2021-01-21

Easy Process

"The website is nice and easy to use"

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Verified
5/5

2020-12-11

Great Blades

"I needed new blades for my zero turn mower and toolsID had just what I needed. These blades cut and lift so much better than the factory ones."

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Verified
4/5

2020-11-21

Good product reasonable

"Easy to find tools and product on their website good prices and easy to shop"

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Verified
5/5

2020-11-21

Great purchase

"Great service, on time, great product"

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Verified
5/5

2020-10-31

Great service

"First time shopping here and was pleased with the service, and delivery of my tools."

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Verified
1/5

2020-10-17

Terrible service

"They lied to me said the had the product took my money I waited 12 days never got my order had to cancel get somewhere else"


Rep reply posted 2020-10-19
A rep from ToolsID.com, AliceCARiD, has responded:

“Dear steveboling,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2020-09-04

Good tools

"Good tools big selection easy to find what i needed "


Verified
5/5

2020-08-22

Snow Joe IBAT40 4.0 Li-Ion Battery

"usually purchase this particular item from another company and found TOOLSid had the same battery for less expense. I was skeptical, but took a chance and ordered 1, and was surprised at how quickly it arrived during this pandemic and that it was the type of battery I needed for my lawn mower. So, the price was right and the item was right. I recommend this website for online purchasing."

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Verified
5/5

2020-08-22

Nice products

"Very good experience with this products"

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Verified
1/5

2020-06-15

Customer service not helpful

"Placed an order for a specific item that I haven't been able to find in stores lately and kept receiving emails that it was taking a bit longer for it to ship out, not a big deal. But then got an email that the item I ordered is actually backordered for another month and if I wanted to I could either wait or get a refund. I asked for a refund and it's been a week and a half with no email that that was processed and still have not received my money back. I sent an email and got back a vague reply that didn't answer my question. At least they reply back to email quickly. "

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Rep reply posted 2020-06-22
A rep from ToolsID.com, AliceCARiD, has responded:

“Dear katemidor,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2020-04-20

Great Quality tool

"Came very quickly, looked at many different places and just couldn't beat the price, great quality and came in a very nice hard case"

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