"The product was fantastic and top of the line.
However, TopChoice's delivery and customer service were very slow and non-responsive to emails and phone calls.
It took about 6-7 business days before my order was shipped from their warehouse.
When I received the order, no packing slip or invoice was included, which is needed for the extended warranty I purchased.
Sent several emails to the sales department and have not heard anything.
I would think second about purchasing from them again due to this."
"Excellent selection of products, excellent prompt delivery, excellent followup! I would NEVER hesitate to purchase any other items of need from this vendor and recommend this vendor as a 5 star company for doing business with."
"Great product at a super price! Highly recommended!!"
"Shortly after purchasing my Sony CD-400 camera outfit from Top Choice Digital via eBay, I received an inquiry from an individual about my purchase. I was happy to be able to tell him that both the camera and customer service was terrific.
I talked with AJ at Top Choice Digital (after the purchase was a done deal) and he was very responsive. I asked him if I needed to upgrade any of the lenses that came in the package and he said, "No,these are very high quality." (He was absolutely right by the way.) He also told me that if I needed any help with the camera to call...someone there would be happy to help me.
Prior to my purchase, I did a lot of research (including an Excel comparison spreadsheet of price and options) to decide where to buy my camera. The package I bought from Top Choice Digital clearly proved to be best $ value available on the web. I also researched the "happy customer" aspect of the various sellers as well as how the seller dealt with "issues." Once again Top Choice Digital came out on "top". Delivery was speedy too. All in all, I would say the company is well named!"
"Accurate advertising, great product, good price,
knowledgable friendly staff, staff took time to explain options and shipping. Delivery was sooner than expected. Will recommend to friends."
"Overall, I had a pleasant experience with your company. The salesman was helpful and informative. The digital camera arrived right on time and I have been enjoying it ever since. I would recommend my camera and your company to anyone who is looking for a digital camera. Thanks!
Debbie"
"Ebay Win # ***-***-**** + 5 year warranty and paid via credit card--invoice # unknown??"
"I am very happy with your service and my camera. Shipping was fast and everything was great. I am so happy with your service that I talked a co-worker into canceling his order with someone on pricegrabber.com and to re-order his camera with Top Choice Digital. He even spent $300.00 more doing it, making it about a $900.00 sale! Yes I would give this seller a 5 star!"
"I won my Minolta S404 on Ebay. It was reasonably priced. Very fast shipping. This is a great camera. It was a smooth transaction. Thank you!!"
"Received our order this morning and was pleasantly surprised that the item was exactly as advertised and ordered. So many times today you find people sending products that don't match the advertisement.......NOT IN THIS CASE!! Thanks much for your quality product and quick service...we look forward to doing business with you again sometime soon...PSH "
"Purchase through eBay was prompt and as advertised."
"What a bunch of scammers...I don't suggest making you purchase with these people.
First off, the rating that you see is likely to be fictious - they are having a contest where if you rate them 5 stars you have a chance to win some stupid contest.
They send unsolicited emails, and just are a poor customer service oriented organization.
I ordered a package for my Nikon 990 Coolpix on eBay andhad the following problems:
Paid right away via paypal, took over 1 month for the camera kit to arrive (came after xmas, and was why I ordered it).
When arrived items are very cheap, not worth nearly as much as they say, and not worth half of what they charge.
They shipped me the wrong charger and then told me there wasn't one for my camera and wanted me to exchange the charger shipped for a standard household charger.
They also replaced an item with something totally not similar to the expected item.
Would only refund minus a 30% restocking fee...would not credit.
Long hold times on the phone, unsatisfactory service, poor attitudes.
Honestly, I have seen monkey sh*t fights in the zoo more organized then what goes on at this place.
Go else where.
Here's a list of the scam email they sent to boost their rating. They suck. And I bet if you check with all the first 100 five star reviews no one will win crap.
>>We will pick one 5 Star Review out of the first 100 5 star reviews we receive, and the lucky customer will receive:
A $25 CHECK In Their Name, OR $50 STORE CREDIT !
Below you will find a link to Reseller Ratings. We encourage you to click on the link, click Next (at bottom right), follow instructions on leaving TopChoiceDigital a 5 Star Review, and when you are though e-mail us at ****@**** to confirm your participation in the contest!
Remember, ALL TopChoiceDigital Customers Are Eligible, but only a 5 STAR REVIEW can guarantee you placement in the contest!
"
"I PURCHASSED THE PROFESSIONAL PACKAGE FROM TOPCHOICE AND I LOVE IT. WE GOT A GREAT DEAL ON A GREAT OLYMPUS DIGITAL CAMERA AND ACCESSORIES. WE TAKE MANY FAMILY PICTURES AND THE QUALITY OF THOSE PICTURES ARE INCREDIBLE. IT IS THE BEST CAMERA WE HAVE EVER BOUGHT. IT CAME WITH TRIPOD,CLEANER,EXTRA BATTERY,CAMERA BAG,CAMERA GUIDE,EXTRA 128 MB MEDIA STORAGE AND MOST OF ALL A 5 YEAR WARRANTY. ALL THIS AT A PRICE THAT BLOWS AWAY ANYTHING THE DEPARTMENT STORES COULD COME UP WITH. MY WIFE AND I RECOMMEND TOPCHOICE TO ALL OUR FRIENDS. WE LOVE THEIR PRODUCTS AND THEIR FRIENDLY NO HASSLE SERVICE."
"One of the worst seller ever!
1) Emails replies were very slow, if there were replies at all. Representative on the phone was impatient. They don't sound like they care about doing future business with customers at all.
2) I received an incomplete order with a paper stating one of the itmes out of stock. If you don't the item, why do you put it on auction??? Then the missing items was never received.
3) They stated that the items were as Minolta Dimage 7i accessories. It turns out it wasn't true. One of the lens, the wide angle lens, do not provide it's functionality on that specific camera at all. It's false advertisement.
"
"Accessory lenses TCD advertised for Fuji 3800 & S602 won't work with 3800. Adapter tube sent by TCD(55-52mm)only fits my lens hood(55mm)and totally cancels WA and TP lens capabilities. TCD refuses to acknowledge fact saying no one else complained. Smacks of false advertising or lack of competent photo knowledge. Repeated attempts to have TCD correct or help were futile. Very Bad Experience. "