"I ordered a Hugo Boss watch from them in the beginning of February. The item stated "ships in 3-4 weeks". I emailed them after four weeks of not getting a shipping notification. They got back to me right after looking into the matter and apologetically stated that it was longer available from their supplier. They gave me the option of a refund or exchange. I exchanged it for another Hugo Boss watch and received it in just a couple of days. Even though it wasn't my first choice, this watch looks awesome!"
"I bought a watch with a great discount even greater than the retailer, overall really satisfied with the service, the watch, the shipping and all. "
"I bought 2 watched from the company AND I wore one because I had many watched. I decided to wear the other watch and found that it was not working. I sent email and they asked me to change the battery which I did and I was told that the engine is malfunction and I told the company and they told me to send it pack. I have to pay shipping and insurance which cost more than the price they give me to fix it. I sent email to this company and they just felt that they had sold the product and it is my problems. The watch cost me $150"
"Happy with the purchase!
Initially was unsure what the experience would be since it is the first time I ever ordered from this company. After reading many feedback (both positives and negatives) took a leap of faith and the outcome has been great!
Shipment on time, service was great (responded to my inquiry about the watch on a timely basis), best of all (reason I bought from this outfit) was price was $100 less than any other places for the same watch.
Would highly recommend them."
""Purchased a G-shock watch from them. It was shipped and delivered on time (took 2 days) and verry happy with the watch. Their customer service is great. I do recommend them.""
"The product was delivered in the stipulated time and good conditions"
"Package was late a day or two but it was not their fault. It was the post office's mailman mistake. But they were very helpful in process of helping me locate the package!"
"Purchased a Michael Kors watch from them. It was shipped and delivered on time (took 2 days and the shipping came out free). Very happy with the watch. I don't know about their customer service since I never had to use it. I do recommend them."
"I bought an atomic watch and I changed my mind when I read that it was not sure that I will be able to use the atomic feature in my area. They agreed to cancel my order and I chose another one. They shipped the watch very fast and it was very well packaged. I'm very satisfied with this purchase and I will certainly buy from NYWatchStore when I will be ready to add other watches to my collection.
I bought an atomic watch and I have changed my mind when I read that it was not sure that I would be able to use the atomic function in my area. They agreed to cancel my order and I chose another watch. They shipped the watch quickly and it was very well packaged. I am very pleased with my shopping experience and I will definitely buy from NYWatchStore again when I'll be ready to add more watches to my collection."
""I did some shopping at this store, and I received the watches smoothly. All genuine at a great price.
I'm very happy with my two buluva watches and with good helpful costumer service. .....
I like to purchase from this store again and again.
thank you again Top One International Corp.
Great store. recommend!"
"I have bought a couple of watches from NYWatchstore in the past however I came across my first "hiccup" when purchasing for a friends wedding present.
It was a metal watch that arrived with scratches on the wristband from the tin in which they were packaged from the manufacturer. I discussed this and then sent it back for an exchange (which I was a little wary about) and the new item arrived a not two weeks after I sent the original back to the USA (from NZ)
I could not be happy enough to recommend NYWatchstore to friends and family! Thank you again!"
"Just recently purchased 2 Skagen watches from Top One International and was very happy with service, delivery and products. Would have no problem shopping here in the future
Thanks guys "
"I did some shopping at this store, and I received the watches smoothly. All genuine at a great price.
I canceled the last purchase because the stock had been exhausted, and I was reimbursed without any difficulty.
Great store. recommend!"
"Excellent and friendly service. Delighted with purchase!"
"I was a little worried after reading previous reviews, but I should not have been! Watch arrived within 5 days, transaction was smooth, great price and great watch. Will buy from you again. Thanks!"