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Product & services pricing
2.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5


5/5

2023-09-22

The best price and quality by far

"I originally ordered this bed and headboard from Macy's. It was $200 more at Macy's. We are beyond happy!"

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5/5

2023-09-13

Excellent Customer Service

"I recently purchased an Entertainment Unit from Totally Furniture, a company I found after searching for the most competitive price.
My unit arrived in a very timely manner, and was packed very professionally.
When the 3 sections were placed together there was a color variation on the middle section. I wrote to the company, acknowledged immediately and problem was remedied.
Special shout out to Christine who went out of her way to make things right!
Great company!
"

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5/5

2023-08-23

Braxton Studio Walker Moderm 5-Drawer Chest and Braxton Stuidio Cormac 5-Drawer Chest

"I am really impressed with both the Braxton Walker Studio Modern 5-Drawer Chest and the Braxton Studio Cormac 5-drawer Chest that I purchased. Each piece is extremely reasonably priced, and while it is not real wood, it is of good quality and robust. The order was really carefully packaged and arrived in excellent condition. I'm not usually one to assemble furniture, but I was astonished at how simple it was to put both chest of drawers together. I would definitely purchase from Totally Furniture again! "

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5/5

2023-07-27

Glad I found your website!

"I found the fan I needed at a good price. Shipping was quick. Highly satisfied. "

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5/5

2023-07-20

Easy to order and best price

"I found the desk I wanted and easily placed my order. Love my new desk! "


1/5

2023-07-14

Cheap wood that breaks easily and doesn’t stay together

"I purchased a bed frame that seemed alright for about a week and then started seeing how cheap the material was. I followed to instructions to a tee and assembled the crane with no problems. The hardware literally ripped through the cheap fake wood and has fallen apart. Now I have to chock up underneath the boards with boxes so I have a somewhat level base to sleep on. I’m very disappointed in wasting lots of money on this furniture and wish I could get a refund "

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4/5

2023-06-19

Great price - no issues

"We ordered two end tables for our living room. Totally Furniture's advertised price was by far, the best we could find and it was much cheaper than other online or in-person stores. We did read some negative reviews and were a bit worried, but the tables arrived with no issues. The boxes were a little ripped and we carefully took pictures as we unpacked the tables. There was no damage to the products nor the glass tops.

Overall we are very pleased with ordering from them since we were in no rush to receive them. The tables took about 3 weeks to arrive.
"

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5/5

2023-06-12

Extremely Satisfied!

"We ordered a night stand May 23. It arrived within the promised delivery date. However, it had shipping damage that we couldn’t accept. We contacted them same day & they immediately went to work to get a replacement unit sent to us. They also arranged for FedEx pickup of our damaged unit at our front door.

Based on the quality of their product offerings & their excellent focus on customer satisfaction, I would highly recommend them for any furniture needs.
"

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5/5

2023-05-29

Great Experience, Beautiful Piece

"I purchased the Staunton Sideboard and I couldn't be happier. The delivery was prompt, and the piece arrived in great condition. I decided to hire someone to assemble it for me, and I'm glad I did because it arrived in 5 boxes with many pieces. It is a truly beautiful addition to my dining room. Very happy with my purchase. Five Stars!!!"

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5/5

2023-05-11

Great price and quick delivery

"I was searching for these beds and couldn't believe how much less they were at Totally Furniture. Even paying for shipping I saved several hundred dollars. After I ordered I read reviews about people not getting their purchases for several months and I got worried, but my beds arrived in about a week. I would definitely order from here again. "

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5/5

2023-04-22

Great follow up service!

"Two pieces came cracked. The company had their phone number in the box. I called them and they had replacement parts to me within the week. They were very kind and responsive. I will buy from them again as they 100% back their product."

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1/5

2023-04-21

Returns are impossible

"If you are unsatisfied with the product returns aren't worth it. Will cost 150 to return a 220 item. "

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5/5

2021-01-25

Totally Furniture totally the place to buy!

"I needed a round coffee table in an exact size. So, as usual I googled it and searched several well advertised big name home stores. I found exactly the right table, and then went to Totally Furniture to buy it for 25% less. I learned about this site a few years ago and it is how I bought two other pieces of beautiful wood furniture. I especially like the Leike line of products. The items come direct from the manufacturer. I have told my daughters to find what they need for furniture any way they like but to come here to buy and they have saved a ton of money too!"

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4/5

2023-03-21

Well done.

"We ordered a bar table for outdoor use. After shopping various websites, Totally Furniture had the best price by far. It was shipped quickly, and arrived in good condition. My husband had no problems in putting the table together. It looks great and will be able to withstand desert heat and wind."

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1/5

2023-03-13

Return policy is terrible

"I had to return a $104.00 shelf. Since they don’t provide a return shipping label, It cost me $72.50 to send it back, because of the weight. AND they are deducting 10% of the purchase price from my refund!!! So, I’ll end up getting about $20.00 back after returning an unopened product that they will sell for &104.00! NEVER AGAIN will I use Totally Furniture. "

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