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Product & services pricing
2.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5

5/5

2023-03-14

Very happy with my nightstand!

"I had looked at the same nightstand on another website. Found it on Totally Furniture for a much better price. I had to pay shipping but still saved about $30.
It arrived much quicker than I expected. It was easy to assemble and looks really good in my bedroom!
Thanks for a great experience!
"

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1/5

2023-03-09

Horrible product and customer service

"I ordered 8 chairs in a white color. I received 2 different whites. Some came damaged. I have the chair for 3 months now and some tore by the seams and some the legs caved in. The company had zero interest in replacing the product. They are responsive but no customer pleasing. So now I wasted $800 and need to replace my new chairs. I am so disappointed with them."

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5/5

2023-03-08

Pleasant shopping experience

"Shop, purchase, delivered. All in an expedited manner. Received product in excellent packaging, therefore no damage. Delivery was extremely fast. Price was right. Will definitely buy through them again!"

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1/5

2023-03-02

False Advertising

"Total waste of time, don't buy here. Online shop advertises itself as an online seller but do not ship items. "

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5/5

2023-02-22

Great Stool

"I purchased a stool to match 2 that I already bought from a different store and it matched perfectly and was very easy to assemble. "

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5/5

2023-02-16

Fast fulfillment, good price. No complaints

"I was looking for furniture on Spoken.io when I found the media console I liked. Later I tried searching for the lowest price, and Totally Furniture came up. Im always a little skeptical when buying online but it cleared on BBB. It came relatively quickly, no issues! "

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5/5

2023-01-19

Beautiful bed frame

"Lovely frame, beautiful solid wood and easy to assemble. Thank you!"


5/5

2022-12-27

Looked real nice, glad I purchased it. I was impresses how real the fake flames.

"This was a Christmas gift for my daughters house. The fireplace came in 2 packages one being the fireplace heat unit which has nothing to put together. The wood parts took about 1 hour to assemble including the package with all the hardware which was a pain. The appearance of the wood finish looks very nice even though its made from particle board. After completed the whole assemble it looked genuine. Very impressed with the flickering flame. Seems to heat okay. All in al my daughter loves it for her home. I gave it to her 2 weeks before Christmas so she could enjoys it and hang stockings on the mantle."

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5/5

2022-12-14

Amazing Coat Rack for small space

"The gracefully subtle design fires the imagination. I'm decorating it as a -tree- and so need another solution for objects it was purchased to hold."

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5/5

2022-12-07

Totally Awesome

"I had a great experience with Totally furniture. They had the BEST price and kept me updated on the status of my order. I definitely will purchase from them again."

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1/5

2022-11-28

I would never recommend this company they charge for delivery, and there customer service is Rude as hell would never recommend..

"Rude customer service would never Recommend very unprofessional & unpleasantant "

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5/5

2022-11-21

Excellent customer service!

"I had to cancel an order and it was the easiest experience I think I've ever had. Aly, the customer service rep, was terrific! She told me she'd reach out to me the following day with confirmation, and that's exactly what happened. I didn't have to follow up on anything. She was also very easy to deal with and things went very smooth.
No doubt - GREAT CUSTOMER SERVICE AND GREAT PEOPLE THAT WORK THERE!!!! ESPECIALLY ALY. (who really deserves a raise)
Because of this experience, I'll be sure to shop with this company again.
"

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5/5

2022-11-17

Children’s furniture

"Items shipped quick product as described very happy will be ordering again thank you"

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5/5

2022-11-04

Grandsons new bed

"I ordered this queen daybed with a twin trundle. I was concerned about a big purchase like this and worried about getting all the parts and pieces to put this together.
Everything was great ...the 2 big boxes were delivered and we opened them and everything was correct and all the pieces had coverings on them to protect them. I would not hesitate to order more furniture from Totally Furniture.
"

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5/5

2022-11-03

Looks Great!

"Ordered two tables. Arrived in a timely fashion. Not too difficult to assemble. Looks good!"

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