"Awesome rent a vape website. "
"thank you. *I will spread the word!"
" Good product right price I wish I’d found them sooner"
"My husband is very pleased with this product he made me do a review so others will know how great this vape product is!!! The seller is awesome and the product is excellent!!!"
"Fast shipping and great product"
"Great experience with every process. Exchange or return programs are a necessity"
"I'm very happy with my product that I purchased. I would recomend this reseller to anyone thats
in need of a top notch vaporizer."
"Awesome service and delivery"
"SO this is actually my first time writing a review for a company and I am doing it because they have completely surpassed my expectations in every way possible! From new purchases to their their trade-in policy, To the Cloud makes it super simple. I have also NEVER had a company owner spend as much time as Tyler has answering all my many many many questions on all the different choices out there. I have purchased 3 vapes from To the Cloud and sent 2 back because after trying them out, they were nothing like I was expecting. Both times I reached out to them they were so understanding and again willing to spend another couple of days answering more of my wonderful questions about possible replacements. If you're new to vaping and not sure what to get and also worried about dropping a lot of money on something you may not like, then get it from To the Cloud! Order from To the Cloud anyway just because their customer service is on point, which is completely rare these days. I am pretty sure any other company would have disabled the chat box because of my many questions over several days, more than once, more than twice, just for me to tell them I wasn't happy with my purchase and was sending everything back. They have saved me A LOT of money with their trial policy and buyback program!! Thank you SO much for everything To the Cloud, your stuck with me as your customer for life!"
"Really good product! Fast shipping too"
"TtCVS has the best price online and emailed me to check satisfaction."
"I ordered a used Firefly 2 and the one they had didnt pass inspection so they sent me a brand new one. Tyler rocks ! "
"Service was very slow and unorganized, they have policies that they do not uphold in regard to returning items. Not a totally horrible experience but will go elsewhere in the future do to this companies lack of customer service."
"Everything worked great!!!!"
"Tyler was excellent to work with and I feel I got a good deal for the PAX3, he price matched. The rent to own and exchange programs are so unique, I hope they are doing well. Expecting to buy an Arizer Solo2 soon and know I will be heading To The Clouds Vapor Store first for another chance at a great deal. Thanks !"
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:
“"Sorry to hear we fell short, I am a little concerned about the policies you say we do not uphold, as we do uphold all our policies in regards to returns. I do see your unit was sent back and refunded under our trial period, which is something we offer on every unit we sell. Please let us know which policy you are referring to and we will be happy to help you out or clarify your misunderstanding. ”