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Product & services pricing
4.15/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.28/5
Customer service:
4.00/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-07

Great service and great product!

"The used Mighty I bought was awesome and they even saved me on customs fees. Highly recommend!"

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Verified
5/5

2017-06-07

Great experience

"They were great. It was an easy purchasing experience and their customer service was excellent. "


Verified
5/5

2017-05-31

On time and beautiful product

"I Just received the Pax 3 and it looks great and preforms incredibly. I have the pax 2 and its definitely a big improvement with noticeable changes in the different modes provided through the app. The new concentrate feature is a great add to the Pax 3. Be careful to keep it right up when using or it will cause the concentrate to leak!"

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Verified
5/5

2017-05-31

Everything was good.

"Attentive and on the ball. Good job Vapor Store. Now Ploom who makes the Pax? Completely different story. Frankly based on customer service, never buy from them again. My old Pax stopped working so I bought a new one with the intention of having the old one repaired on warranty. After two weeks, still haven't even gotten an e-mail back from customer service and there is no other way of contacting them. Keep that in mind when making a decision of which vaporizer to buy from the Vapor Store.

Denny
"


Rep reply posted 2017-06-05
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey Denny,

Sorry to hear about the issues you are having with the manufacturer. If you purchased your old one through us we can help you out if they fail to answer in a timely manner. Thanks again for your business and please reach out if we can help in any way

- Tyler”


Verified
5/5

2017-05-31

Awesome product

"Over all it was great.Highly recommend."


Verified
5/5

2017-05-19

ToTheCloudVaporStore.com

"Ordered through Amazon.com. "

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Rep reply posted 2017-05-19
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:


"Sorry again for the confusion, we offer used units at heavily discounted prices so everyone can enjoy the benefits of vapor therapy. It appears the Firefly 2 you purchased was listed in the used section of the website with used in the title and description. the pictures also show that it was an open box model, so do apologize if you feel mislead.

What is included with the used units is also listed in the description. We apologize for any confusion and would be happy to help you upgrade or return. Thanks again for your review.

If you are interested in any of our new vaporizers you can check those out by selecting "new" in the vaporizers tab ”


Verified
5/5

2017-05-21

They rocks

"Great customer service.....I can go blindness with them"


Verified
5/5

2017-05-10

Excellent product, quick shipping.

"I'd buy another one from this store."


Verified
5/5

2017-05-04

I love my Plenty vape!

"The cloud vapor store made it such an easy experience to buy my Plenty vape. I was able to call and then later chat online to get all my questions answered. My vape surpassed my expectations! "


Verified
4/5

2017-05-04

Great selection of vaporizers!

"Top notch store with trial period and exchange program. One of a kind."


Verified
5/5

2017-05-04

Thanks guys!

"Great customer service and fast communication! "

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Verified
5/5

2017-05-02

Out-f***ing-standing

"Quick, knowledgeable, friendly"


Verified
5/5

2017-05-01

Reliable store

"I received my product on time and at a fair price. Very pleased."


Verified
5/5

2017-05-01

Pax 2 purchase

"Great, amazing 420 deal and legitimate, l Can't ask for better website and staff. "

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Verified
5/5

2017-05-01

Excellent Seller

"Tyler and the folks at To the Cloud provide a great product with an even better customer service experience. They were great about communicating status of my order throughout the entire process. Great prices as well."

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