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Product & services pricing
4.22/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-05-01

Excellent Seller

"Tyler and the folks at To the Cloud provide a great product with an even better customer service experience. They were great about communicating status of my order throughout the entire process. Great prices as well."

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Verified
5/5

2017-05-01

Used Firefly

"All equipment arrived in a timely fashion! The refurbished piece looks brand new and is very clean. In good working order! Came with cleaning supplies and instruction booklet. Great purchase and I highly recommend To The Cloud Vapor Store! Thank you for your exceptional customer service!"

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Verified
5/5

2017-05-01

Unrivaled

"Never had such an easy and quick experience. From the start and through the end, open and responsive communication. Easy and convenient payment, and shipping options. Could not have asked for a better experience. Highly recommended, will definitely do biz with again. Cheers! "


Verified
4/5

2017-04-26

Very Pleased with Transaction

"So far so good. No experience with returns - hopefully I will not need to ... Customer Service above average. !!"


Verified
5/5

2017-04-25

Great Selection! Excellent Support Staff!

"Just want to do a quick review of how satisfied I"m with To The Cloud Vapor Store. Awesome place to do business with fantastic support staff ( Tyler ). This place just rocks it has a great selection of products with a off the wall trial period of your purchased product. You won't be sorry when it comes to dealing with this place. From the time of purchase I couldn't be more pleased and I will continue to purchase from them."

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Verified
5/5

2017-04-25

Excellent Customer Service

"Tyler was right on top of my product-related issue and resolved it instantly."

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Verified
5/5

2017-04-24

Great service and products

"Received product in good condition and in its original package. "


Verified
5/5

2017-04-06

Would buy from again

"Really really good service and fast shipping with no minimums. Came very handy when the stores near me dont stock up on pax 2 accessories. Thanks!"

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Verified
5/5

2017-04-06

Great experience all the way through!

"Easy searching, info and affordable. Very appreciative of the speed of delivery too. The option to return with proration is unheard of. Great company!"


Verified
5/5

2017-04-03

Order arrived on time and in great condition

"All was as advertised and the product was well packaged."


Verified
5/5

2017-03-27

Extraordinary customer service

"Had a small issue took care of my problems"


Verified
5/5

2017-03-20

NO B.S.

"Got here quick, as described, zero product issues, love the idea of their return policy, and will not be using it (as I am more than happy with my Puffco+2 purchase. All the way from Cali to NY, big thanks guys, no b.s. is exactly my kinda language! "


Verified
5/5

2017-03-19

Best vaping experience ever!

"I purchased the Haze 3 vaporizer and let me tell you, it was the best vaping experience I've ever had. Listen I never take the time to write reviews but seriously if you're thinking of purchasing a vape product you won't go wrong with the Haze 3. As for the delivery time and price...To The Cloud rocks when it comes to pricing&discretion, packaging was great for those nosey neighbors ha ha! I will definitely keep shopping here!! Keep up the good work!! Extremely happy with my purchase "

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Verified
5/5

2017-03-19

A breeze

"The whole process was quick and easy, shipping was good, and product is great!"


Verified
5/5

2017-03-13

Easy Transaction

"Good service and great product "