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Product & services pricing
4.15/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.28/5
Customer service:
4.00/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-03-12

Cant get any better!

"We ordered the Mighty easily
We received it promptly
It was well packaged and in good condition
Works great!
"


Verified
5/5

2017-03-12

Very pleased

"Pacakge came ealrier than it was posted that was awesome. easy for first time users. Overall a great item, it is on the high end price but it's so worth it, would def recommend it to anyone. "


Verified
5/5

2017-03-07

Great people to do business with!

"I ordered a Firefly 2 on the 8.99 one month trial special. I am returning the unit but, I would have no issues ordering from again....."


Verified
5/5

2017-03-07

I love my mighty

"I recently purchased a storz&bickel mighty, after lots of research. I couldn't be happier with product . Tyler handle my order answered all my questions returned phone calls & emails promptly (very important) especially online. I will be a return customer very happy with product and service."


Verified
5/5

2017-03-06

Great specialized service

"I had a very specific desire for how I wanted to use the mighty - the staff helped me, taught me how to use it for the purposes I wanted, and even gave me a free water attachment to make the process I wanted to engage even better. Ask for Tyler - he rocks."

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Verified
5/5

2017-03-01

"PAX 2 is great product, works great with dry herb."


Verified
5/5

2017-02-25

Quick service

"Fast and as promised. Very comfortable buying again."


Verified
5/5

2017-02-17

"I am very satisfied with the Volcano purchase from the get go. I ordered through Amazon. After two hours of buying I was notified of Shipment with the expectation of one week in delivery. I received the package in three days. The volcano is very well built and instructions easy to understand, I've recommended it to two people who are going to buy after the saw how it is easy to use and the vapor you can taste using it. Your herb lasts a lot longer making the Volcano worth the purchase price. I love it! " I also want you to know that I never write these kind of reviews""


Verified
5/5

2017-02-02

Tyler is the man

"Best vaporizers, best store, and best staff. Everything about tothecloudvapor store is 100% awesome. You can believe the hype, its all true. I love these guys!"

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Verified
4/5

2017-01-30

Too Hot!!

"to whom it may concern...I recived vapor and when I use it the mouth peace gets VERY HOT!!!. What am I doing wrong."


Rep reply posted 2017-01-31
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Sorry to hear you are getting hot vapor. Please shoot us a message at support@tothecloudvaporstore.com and we will have one of our pros give you some pointers. ”


Verified
5/5

2017-01-30

Smoke dads everyday

"Got this product like 2 weeks ago my first dab pen i like it so far so far the shipping was fast and who dont like that. Also the vapor cloud customer service through email was responsive fairly quickly "


Verified
5/5

2017-01-13

"Couldn't be happier with my purchase. Two thumbs up "


Verified
5/5

2017-01-03

Good price, fast delivery

"I looked online at many different vaporizer vendors. To the Cloud had the best price and a "No questions asked" return policy. There was no reason to go anywhere else. The delivery arrived a day early, too. Highly recommended!
"


Verified
2/5

2017-01-02

Company needs to come down from the cloud and respond

"I like how well everything is explained on the website. As a novice, however, I have questions about the product, and despite two emails, no one has bothered to reply. This is very frustrating, and suggests that Cloud Vapor does not put much emphasis on communicating with their customers."


Rep reply posted 2017-01-02
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey Connie,

Sorry to hear that no one has responded to either of your inquiries. The Holiday season has us stretched short and on a limited schedule. I will have someone reach out today so we can remedy your issue. ”


Verified
5/5

2016-12-30

Blow Your Mind Good!!!

"First and most importantly - Customer Service is outstanding!!!!
Tyler went above and beyond to make sure my experience was a good one.
He answered all my questions and provided loads of information on the product and it's accessories making sure that my order was processed accurately and quickly.

Now on to the Volcano - this item works just as intended with very little product used/wasted.
The time the unit takes to heat up is not as inconvenient as you might think.
Of all vape products out there, this is the most well put together design that looks as if it will hold up to many uses.
Bags are of good quality and will last quite a while.
Only issue with this item would be the price - given the demand and competition I think it would serve everyone best to bring the price down to about $400.
That being said - we are VERY happy with this item & think everyone should buy one!
"

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