"Got my item in timely manner. Customer service was very good wrote to them answered very quickly. Really appreciate it "
"Love the variety and options."
"service was excellent. Product was as specified. Would definitely recommend. "
"transaction was fast and seamless. product arrived quickly. works great."
"I love my new G Pen - Great for the beach, car , restaurants - Very discreet and efficient .
I would highly recommend to anyone looking for a reliable vaporizer . "
"unit buzzes louder and turns off more quickly and w/o warning leading me to believe it won't last but it should be ok if I lose it as quickly as my last Mighty ( sadly , a mere 3 weeks after purchase.) Hopefully, this isn't the fault of the store, which sent it in a timely fashion. for an older and unsophisticated internet user, the inability to order the vape over the phone is my main complaint. "
"Great website. Great customer service. Delivery time on FLEEK!!!"
"Original review (3/5): I ordered a Storz and Bickel Plenty vaporizer for a great price. Unfortunately, when I received the unit, it was still dirty/grimy on parts of the outer casing and there was residue in the metaul whip, enough to taste clearly when in use. It was missing the included grinder and manual. I still need to contact their customer service.
Update: I spoke with Tyler via the support email address and I explained the situation, and asked for a replacement cooling whip, user manual, and the included grinder for the Plenty. Tyler said he could replace the whip, add a manual, and a shredding card. There was a wait, but that wasn't the fault of the store, it was just bad timing with a shipment needing to come with replacement parts. Since the shipping was free, I got exactly what I needed, and how helpful Tyler was, I have increased my review to 5 stars.
Please see to it that Tyler is incentivised or recognised. "
“Sorry for the condition. We hold our used units to a much higher standard. The Plenty cooling whip is flushed with boiling water and run through a commercial grade dishwasher. However it sounds like it wasn't enough in this case. Please drop us a line so we can send you out a new cooling unit. ”
"Good quick personal response. Two purchases"
"Excellent service and satisfying experience."
"They were extremely flexible. I had a very odd payment, and they didn't bat an eye. Very patient, professional, and helpful.
I highly recommend doing business with these folks, and I will most certainly be back."
"they really are the best service for the best price"
"Delivered on time and correctly brand new. "
"On time delivery. Packed well. Works great"
"Service online was good I love ❤️❤️❤️My new Volcano it's my 1st tabletop unit I only very recently started vaping I get much better Vapes from Volcano vs my G Pro portable I just wish there was a portable that was as good as volcano having said that I didn't like the fact the unit took all week to get to me I ordered it over weekend online and got it the following weekend on Saturday evening other than that all good so far .....I bought the Digit Volcano I got a little discount too . I look forward to years of use I would definitely recommend the Volcano and The Vape Store "
“Thanks for your feedback and remember you can trade in your used vaporizers here for store credit. Saw you mentioned a portable that was as good as the volcano. Well look no further. http://www.tothecloudvaporstore.com/product/crafty-vaporizer/”
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:
“Thanks for your feedback. The Mighty has an automatic shut off that will cause it to turn off after a few minutes. Where did you get your last Mighty ? If it only lasted three weeks you may have purchased a fake. Check out our video on YouTube about how to Spot the Fake Mighty and please call us with any questions. ”