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Product & services pricing
4.15/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.28/5
Customer service:
4.00/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-12-30

Fun

"Am pleased with the new vaporizer. Had bought one previously but only one chamber works. Can you fix it? "


Rep reply posted 2017-01-04
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Glad you are happy. Please PM us with the information from the last one you bought else where and we can point you in the right direction. ”


Verified
5/5

2016-12-29

im having a smokin good time

"lets be honest here...i smoke premium bud in this vape. compared to a couple of other vapes i wasted my hard earned $ on, this is is the best. "


Verified
5/5

2016-12-29

Excellent customer service!

"Spoke with Tyler at the store and he was extremely helpful in helping me sort through all my vaporizer needs! Great store "


Verified
5/5

2016-12-29

No problem too big!

"Had a couple of hindrances in the way with me owning my FireFly 2 on that first call, when my agent committed himself to seeing the deal through... Great product, better purchase experience. Would easily recommend this store. P"


Verified
5/5

2016-12-15

Vapor of the Gods

"The Volcano is easy to set up and use. The vapors are easily inhaled and my apartment does not smell like a Bob Marley concert after using. This is the way civilized folks enjoy natural herbal medications!"


Verified
5/5

2016-12-13

Great guys to work with, would recommend to anyone!

"They upheld the sale price for me a week later because of a payment processor issue. Also provided great communication during that time. The product arrived in a timely fashion all the way out here to Alaska. The only complaint I have is one that is out of their hands and that is they were out of stock on the easy valve system. I have found the solid valve is not quite up there in quality to the easy. Other then that A++"


Verified
5/5

2016-12-07

"High Marks"

"Very smooth experience.. The transaction went off without a hitch.. Shipping was prompt, I received my package in just 3 days! It's been a great appliance so far!!"


Verified
5/5

2016-12-07

It's great

"The carrying bag is awesome. Also, so is the machine!"


Verified
5/5

2016-12-06

Arizer Extreme Q

"The Q definitely stands for quality. This was a good quality vaporizer for a good price. Happy Christmas to me. "


Verified
5/5

2016-12-06

Love the customer service and return policy!

"Very satisfied with To the Cloud Vapor Store purchase. I have glaucoma and am trying to find the best device that will help to keep my eye pressure down. I love the fact that "To the Cloud" has a policy of returning a vaporizer if it doesn't work well for you. I won't be taking advantage of this policy because I love the Firefly2 that I purchased, but it was a top reason for me selecting this store for my purchase.

I also was very pleased with the customer service. I had a question and emailed it to the store and heard back within an hour. Nice to know that there are still shops that really care about their clients!!! I would definitely purchase from this dealer again!!!
"


Verified
5/5

2016-11-22

Outstanding service!

"Simply outstanding service by Tyler and team.

Will purchase again at The Cloud Vapor Store.

"


Verified
5/5

2016-11-22

Great products, but better customer service.

"If you're like me, purchasing a new vape can be a big decision. For me, I didn't know if the Storz and Bickel Crafty or Mighty would better suit my needs. The Crafty seemed like the better bet in a lot of ways, but I've heard major gripes about it's battery... With to the Cloud Vapor Store you can use a vape before you buy it, to ensure it suits your needs... I got my Crafty this week, and I don't plan to send it back, but I rest easy knowing I could...

You could buy your device anywhere, but I chose To the Cloud Vapor Store because their customer service is phenomenal. A few months ago I found out about them, and sent an email expecting a response a few days later... inquiring how the renting a device worked. I got an email within the hour... When I ordered my Crafty they responded just as quickly... Then, there is the shipping. California to Florida.. FAST, only 3 days. Shipped Mon, Arrived Weds. Great Service, thanks.

If you're considering purchasing a Crafty or Mighty, I do recommend it. Worth every penny! If you're wondering where to buy one, or pax, or firefly, or the other top vapes.. check this place out!
5/5
"


Verified
5/5

2016-11-17

Good experience.

"I was not aware I needed to sign for delivery. That was a small hiccup but the package was here the next day. Totally loved the discreet and strong outer box."


Verified
5/5

2016-11-15

Awesome

"Awesome, no burning in your throat, easy to do. I live in Oregon and this is the ideal device for our liberal climate. Plus, we have real volcanoes here too. Match made in heaven!"


Verified
5/5

2016-11-08

"Got my item in timely manner. Customer service was very good wrote to them answered very quickly. Really appreciate it "