"Thank you very much, everything went so fast, i couldn't believe how quick it came here to Germany, 2 days, i wish the German DHL would be so fast.
See you soon again "
"FNAF Pizza Simulator
We bought two of the high in demand FNAF Pizza Simulator sets for our boys.
Amazing quality packaged with care all fees were posted ahead of time so you knew what you are paying for.
We are thankful that Toy Wiz did not jack up the price for the FNAF as other seller's.
"
"I placed an order on Feb.14th. I never received the order but found out through tracking that it was delivered to the wrong address in the wrong country!!!!!!!! Toy Wiz has not offered to do anything whatsoever to resolve this issue and are currently refusing to reply to my questions and concerns. In other words, their attitude is "too bad for me......get over it". Would never place an order with them again!"
"I paid over $30 for a mermaid suprise doll and was so excited to give it to my granddaughter. Unfortunately, the suprise was on us, it was a duplicate of a doll she already had. I know you can recieve duplicates but the disappointment was I thought this was a different series. Instead of a mermaid she received Rocker which we thought was a different series 1 set. Needless to say I could have went to walmart and paid 10. Lesson learned. "
"0 for 2 on actually delivering pre-ordered items. Watched two items sell out in stores while still on a pre-order that never ships. Refuse to answer questions. Overall just a terrible experience and highly incompetent.
"
"Wanted patch. They had it. I bought it. No great story there."
"Finding a Lil Gleemerz toy for Christmas turned out to be quite the ordeal. They were sold out everywhere and waaaay over priced from other third party sellers. But, ToyWiz came in clutch! Not only was I able to find and purchase one of these elusive little buggers; I was able to do so at a steal of a price in comparison to other places (due to the packaging being damaged which they disclosed upfront). The actual product was in pristine condition though, and I can't wait to see how happy my kid is with this! The shipping is pretty good too. My order shipped out the next day and was in my hands within like four days. Overall, A+ ToyWiz, wish all my transactions could be this enjoyable."
"So I wanted to buy a JuJu Smith Schuster pop figure. I purchased it, my card was charged, it never shipped. After talking with customer service I had to go back, order it again, give these people another $19 and when I went to track the package this morning, there was “no info available” so apparently I have been had by ToyWiz. Thanks guys, never buying your stuff again. "
"Bought a Steven Universe plushie from him in September through Amazon. Waited 4 months only to get an email saying sorry it's "unavailable." It was not only erased from my Amazon account by seller - no refund was even offered. To make matters worse - the seller has it listed now!!!! It's 4 times the price I paid! He realized the retail price I paid 4 months ago is less than he can resell now. So seller took my money and is selling MY item my daughter so badly wanted. That's just dirty. Amazon was shocked how it was wiped off my account and is supposed to ban this company from selling on their site. Amazon gave me a refund. Toy Wiz didn't even offer it! Avoid this company at all costs. They are even selling them on Ebay when they are allegedly out of stock!!! Dirty business practices! "
"the best service ever, i ordered and in like two or three days i received my order, and i love love love the Wonder Woman Lynda Carter multiverse action figure, A+ all the way, i have you bookmarked for any and all needs i have, thanks so much
Victoria"
"Ordered a couple funko pops on Oct 11 (1 preorder, 1 not), it is now November 22 and I have yet to receive anything. Tried to email them Nov 6th and they gave me a copy pasted response about how the manufacturer can change the release date. But they hadn't, the item had been released on time in October and they just refuse to ship it to me. Been collecting since 2015 and this is by far my worst experience with a retailer. "
"still dont have my item.."
"Never get any confirmation or see the refunds or items promised. Have no clue when or if I was charged. I was expecting 3 items ordered November 2017, amd still don’t know if a refund or items or some combination is coming. I will have to hunt bank statements to find charges and refunds (refunds I’m not expecting to find) and determine for myself if this company owes me money. What a joke."
"I paid 65 dollars for a Mega Salamence EX Premium Collection Box as a Christmas present for my boyfriend. There were two left. I got the box after a week. The packing box it arrived it was crushed and partially opened so already I was skeptical because of how much I paid for shipping. Upon opening the card box was crushed. It was wrapped to make it look like it hasnt been opened. I am unsure if all of the cards are there. I wanted to do something nice as a gift and this turned into a nightmare. I am livid. They did not even include the invoice number or any information in the box."
"Toywiz helped me work through a return. They were good to make a concession when I needed it. I recommend this retailer."