"Told me it was an error and that they could not honor the order... sounds like horrible customer relations"
"Hi! We absolutely love Toy Wiz! This is our go to place to find the items you can't find anywhere else! That makes my boys very HAPPY... WHICH MAKES ME EVEN HAPPIER! THANKS TOY WIZ FOR ALWAYS COMING THROUGH!
Also you can email for any reason... You will find a quick, cordial response. That to me means everything... "
"Fast delivery, excellent product. Highly recommend this seller!"
"It is extremely frustrating when the website misrepresents the quantity that is available for purchase. I had placed and order for 9 single cards only to find out only 3 is available. It is unacceptable to misrepresent such a quantity. First and last purchase here."
"The price I paid for a group of Pokémon cards was absolutely wonderful! I am so thankful for the fair pricing I found on the cards. Most others would sell way too much for them! Thanks for the fair pricing and I will most certainly buy from you guys again!"
"Horrible company, they sent me a collectible figure (game of thrones) it arrived damaged. they said they'd send a replacement. that ended up being an empty box(which was also damaged) I contacted them again and they told me I had to pay return shipping costs for both boxes. I would avoid these people at all costs!! they are very unprofessional and unfriendly."
"Fast, responsive and flexible for consumer expectation"
"I’ve used ToyWhiz a few times to buy collectibles to continue growing my set. Every time I’ve always had excellent speed and service. Packages arrive quickly and in perfect condition. I highly recommend these guys for any collectibles you are looking for. "
"It came earlier than expected and everything was in great condition."
"Fool me once, shame on you. fool me twice, shame on me. I had purchased a Thor Ragnarok sealed case. The outside of the case had been smashed pretty hard. I was told the Box did its job protecting the items inside. (Not cool). The only way to know if the items were damaged would be to unseal the sealed case.( defeating the point of a seal case). Tough luck for me. My second purchase was even worse. I bought a Rick and Morty complete set to get the snowball figure. You would also receive a free figure for every so many purchased. When I received the package months after I had seen them and Walmart, Toys R Us and Amazon among other retail stores the items in the Box were in terrible condition. All of the items bent, plastic crushed and some packages missing their stickers. Horrible condition. And to top it off, the two free figures promised when you purchased a certain amount we're not in the shipping box. Both orders from toy wiz that I received were unacceptable. I will never purchase from them again. Don't be fooled, ToyWiz does not = quality, customer service or good business.
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"Excellent seller! My order of Surprizamals came really fast!"
"Bought several items months ago that never arrived and apparently my order number is nonexistent."
"I registered for the site, placed my first order and they charged my card approximately $436 after I used a 5% off coupon code...Three days later they send me an email telling me they cancelled my order because the card they successfully charged wouldn't pass their security verification (BS jargon excuse)...They told me I could use PayPal instead, but the coupon code had expired (sounds like they were scamming me out of the 5% off deal). Four days later (a whole week now) I still do not have my $436 back...I'm not in the business of giving business loans...I will be leaving reviews on any and all applicable sites I can so that everyone knows to avoid these crooks."
"I had had stuff ordered for me from this site 10 years ago so when my girlfriend was going to gift me some Yugioh cards I bought from here and Troll and Toad. I think the layout of how to find different sets and packs is easy on this site. I was extremely happy with the service they give. You get a well laid confirmation email that for me was linked through ups. I had my tracking easily there. They called the next day to confirm my order and double check my info being correct. I know lots of online horror stories of people having moved or details being mixed up so I appreciated this. The ups service was very good with updating the 7 updates of my packages process. I live in Alberta Canada. My shipping was 30 dollars for 100 us dollars worth of product which was 3 15 dollar starter decks and just over 10 more costly cards. The prices for those items were below what I saw on other sites. The30 dollars for shipping plus 15 for duties is a cost to consider. Price aside my order came within two days which made me extremely happy. It was packaged in a cardboard box with typical packing bubble wrap and air buffers. A difference I liked between Troll and Toad and Toywiz was, Toywiz uses a thicker protection clear material for your cards which is a nice detail I appreciated when comparing. The shipping price is the big thing I would consider but quality was there for the product itself. Very happy with my cards."
"Couldn’t find some Pop figurines, tried this website and they had every thing I was looking for and more. Definitely ordering from Toy Wiz in the future!"