"Awesome prices and fast shipping. Excellent rating for you. Outstanding quality of parts!!"
"This website has saved me a ton of money on replacement toyota parts for my tundra. The dealer is so so so over priced with the parts. Ive recommended this site to my other toyota friends. Only thing i wish we had a better picture of the part sometimes. Other then that screw the crap service from the dealer and come here. "
"GREAT VALUE FOR THE DOLLAR"
"navigating the site is easy.the parts catalogue is excellent."
"I do wish they would offer free shipping on orders over $50"
"berry simple to nabegate "
"Great selection but could use a parts diagram"
"Parts were competitively priced and shipped quickly. My order contained parts which flagged as "freight shipment" (window/door glass edge trim), so I split it into two orders--all the parts not "freight", and the parts which were "freight". Shipping costs for the non-freight parts was commensurate with size/weight. The "freight" flagged parts were shipped in an oversized box, which weighed 6lbs., but was labelled as 500 lbs, and shipping was billed at 10x the shipping cost of the other parts. Furthermore, the cardboard mailer tube the non-freight parts were shipped in WOULD HAVE FIT ALL THE PARTS based on length. I contacted the toyotapartsdeals about the freight charges (it was shipped ~150 mi.) to see if there would be any adjustment for the amount billed, and what their actual freight charge should be, and they said "Please be advised that your order was billed out at 6 pounds not 500, also the cost for FedEx freight ranges between $150-$190 depending on the delivery area. We will need to verify once the bill arrives what was charged for the package." I was billed ~$220, and they were unwilling to provide any non-generic response concerning the actual costs. When the package was received, the FEDEX driver noted the shipment weight was 500#, and said he would correct it to the actual 6# weight of the box. I sent a photo of this to their support team, and they said I was incorrect, and screen-cap'd the UPDATED information, days after I sent the photo of my ACTUAL BoL. Regardless, $220 to ship 6 lbs 150 miles, because they're unwilling to re-evaluate dimensions/weight of products available for purchase, I would not recommend future business with them. I've shipped plenty of freight and am familiar with costs. I understand it was billed as freight, and nothing can be done. I know what I was charged does not reflect actual costs.
So if you don’t want to get aggressively exploited on shipping costs for any item shipping as "freight", and accented with robotic non-responses, you might want to go elsewhere.
Additionally, prior to purchase, they said they do not allow for 3rd party account billing, and there is no will-call, despite being "local" to me. "
"Easy to find the parts needed. Just hope they are able to deliver on a now dealer-discontinued part."
"I believe the return policy is a little unrealistic. It should be based on whether that part was used or not. Be aware that there is a no return policy for anything electrical even if the product was never opened. How hard would it be for them to receive the returned product and look at it to determine whether it was opened or used. The company is to big to be taking the little people money. Will never buy from them again."
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our parts are sourced from the manufacturer, strict return procedures are imposed as our catalog are brand new, genuine OEM (original equipment manufacturer) items. Our Return Merchandise Authorization team are available 8:00 am-5:00 pm PST to cordially help assist our customers with their returns. We apologize for any inconvenience and thank you for understanding.”
"the best deals Ive found anywhere and Im a guy that loves original parts "
"If I’m not getting scammed this was probably the best thing I bought yet"
"Is the 2nd time I place an order with you and both times there was an issue with discontinued parts, nothing to die for but small issues that force one to modify, search more, replace stuff in the cart, more time... things like that."
"The fastest and the cheapest....... Seriously"
"I am trying to help a friend fix her 2016 Toyota Tacoma after hitting a Deer, most of all the front end plastic parts were too broken up to identify...your site made my life so much easier ....Thank you"
"I have leveraged this site a few times for hard to find Toyota Parts. They always have them in-stock and shipping has always been hassle free and quick!
Thank you!"
A rep from ToyotaPartsDeal.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. In rare occasions where the actual cost is higher than the estimate, we will always inform you first for further instructions before proceeding with the order. All shipping cost calculations are estimates from USPS/UPS/FedEx. For Oversized or Overweight shipments, there will be an additional shipping charge required. We apologize for any inconvenience and thank you for understanding.”