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Product & services pricing
3.89/5
Chance of future purchase:
3.88/5
Shipping & packaging:
4.07/5
Customer service:
3.65/5
Return/Replacement policy:
3.27/5
Featured Review


Verified
1/5

2024-04-10

Buyer Beware

"I ordered a part from this company in February of 2024. The drawings of the parts were so small that they could not really be identified. I ordered what I thought was the right part but when it arrived it was the very wrong part. I also received an email informing me that the carrier would not deliver unless I paid an additional shipping fee. The box that it was shipped in was extremely damaged and when I opened the box the part was wrapped well but upon seeing that it was not the part I needed, I started the process of trying to get a refund. Everything was set, I received a return form for the box, which I had to repair with duct tape to make it useful as I had no box of that size. The cost of the return was $90 for shipping and a few days later I received confirmation of the company having received my return. Several weeks passed and I had to contact them and they told me my return was refused because they had not received it. I sent pictures of the acceptance from their end, sent them pictures of everything that they asked for regarding the return. They said they would review the request and if I wanted the part back I would have to pay the addition shipping charge. I told them I did not want the part and that I wanted a refund. I received the part back. A part I did not need in the first place, a part that should have been returned but they said no to. I do not recommend you try to buy anything from this company. I am retired and I had to spend over $425 for a part I didn't need in the first place. This company is not reputable nor do they deal fairly with their customers."

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Rep reply posted 2024-05-15
A rep from ToyotaPartsDeal.com, OrderSupport, has responded:

“We're sorry to hear about the trouble you experienced with your recent order. It's important to us that our customers receive the correct parts and have a smooth purchasing experience. We apologize for any inconvenience caused by the damaged packaging and the incorrect part you received. We always strive to improve our services, so your feedback is greatly appreciated. ”


Verified
5/5

2024-08-19

Easy buying experience

"It was great. Easy to navigate website."


Verified
1/5

2024-08-10

Delivery window is too long and for the shipping fees it should have been sooner .

"Read the title. Shipping should be free . "


Rep reply posted 2024-10-07
A rep from ToyotaPartsDeal.com, OrderSupport, has responded:

“We understand your frustration regarding the delivery time and shipping fees. It's our goal to provide not only quality parts but also a timely and cost-effective delivery experience. Your feedback is invaluable, and we'll take it into account as we work to improve our services. ”


Verified
5/5

2024-08-18

Fast

"Needed original parts and sure came through.
Saved this store will definitely use all the time if I can
"

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Verified
5/5

2024-08-17

Door pull

"Great vehicle fit verification."

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Verified
4/5

2024-08-16

Easy to Use

"It was a breeze once I figured out the right part #'s. Just wish the pictures were actual pics of the parts "


Verified
5/5

2024-08-16

Quick and easy

"I ordered a lock actuator for my Lexus which arrive quickly and worked great! The website was also easy to use. Doesn’t get any better than that!"

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Verified
5/5

2024-08-16

2007 Tundra TRD

"Needed a new ignition switch. Beat my local dealer in price. Great service. "

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Verified
5/5

2024-08-16

Toyota parts

"The genuine Toyota parts arrived promptly and were exactly what I ordered. A good experience. Thanks. "


Verified
4/5

2024-08-16

Good but expensive.

"Good buying experience. Unfortunately, the parts are expensive, and I hope that being OEM parts that they are of great quality and last a long time."

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Verified
5/5

2024-08-16

Best!

"Fast delivery, excellent store!"

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Verified
5/5

2024-08-16

Excellent experience!

"Found the part I needed quickly, the description was perfect and detailed. The shipping was very fast and the product arrived in perfectly. The packaging was great and very well secured. Highly recommend!"

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Verified
5/5

2024-08-15

Toyota Heat Shield

"Part as promised when promised."


Verified
5/5

2024-08-13

Great Prices

"Easy to find Toyota parts verse the Toyota Parts website. "


Verified
5/5

2024-08-12

Toyota

"It was easy to find the headlight assembly with all of the replacement parts for a 1993 Camry LE Toyota. The site was informative laying out all of the accessories that came with the headlight assembly"