"I bought a new vehicle from a local dealership and then went looking for the best deal for buying accessories for it on-line. Several dealerships on-line were offering discounted prices for the accessories I wanted, but most of them were located so far away from were I lived that by adding the shipping costs to their discounted prices there wasn't any price advantage to buying from them. Then I checked out the on-line discounted pricing for the accessories from Toyota of Lake City. I discovered if I ordered the accessories from them on-line and picked up the parts from their Lake City, WA location I could save up to 40% or more off the regular retail prices I would have had to pay. Also my parts were available to pickup within a week of when I ordered them. So very happy with the experience I had buying my accessories from Toyota of Lake City. "
"It was a pleasure to work with Adam in parts department. He made the purchase and delivery experience of the items I needed hassle free."
"One phone call and my parts were available for pickup next day. I appreciated the text heads up. "
"Great service from the parts team as I placed an order and received it almost immediately. Thanks for doing business!"
"You said you had nationwide free shipping and cancelled my order. If you don’t want to ship it, that’s fine. You just have to say that you can’t. Also, you never notified me that the order was cancelled. I had to call to find out. Seriously trash you guys. Get it together."
"The parts staff is very knowledgeable and went above and beyond to help."
"Simple online order of oil filters and drain plug gaskets. Whoever prepared the order paired the gaskets with the oil filters in the box so I don't have to worry about losing a bag of gaskets in-between oil changes."
"I called, placed the order, and it was ready less than an hour later. Great! "
"The parts team was amazing, they validated fitment and assisted me thru the whole process. I come all the way from Snohomish to buy from this team! "
"Fast shipping and received item in perfect condition."
"Everyone in Parts & Service is always friendly and helpful. I also test drove a car there, but they didn't have the inventory so, I found it at another dealer. We are using them for service because they are the closest one to our home. My overall experience with them has been positive! "
"Adam is superb! Advised me when there’s a deadline to order so I can get it the next day."
"Very kind and helpful and I also learned a lot of good information"
"Quick service, discounted parts, good customer care."
"Parts arrived quickly. Employees were friendly, helpful, and professional.
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