"Adam in the Part Department was very helpful my purchases. "
"Ordered multiple items and received an email the next day that my order was cancelled because one of the items was on back order. So I had to call to verify the whole order was cancelled or just that item. Vague description in the cancellation email did not provide enough information about my order. Found out the whole order was cancelled. So I had to take my business elsewhere, shame. Couple things : 1., why cancel the whole order when other items were available. 2., make the item unavailable to buy online. 90s online technology."
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it's took a few days but they had the parts i needed for online order and pickup at the dealer save some shipping cost.
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"I've been buying parts from Toyota of Lake City for several years now via their on-line option and either shipping or p/u in person.
I've consistently received great service. Several years ago Bryce really went out of his way to get me the correct part for my older Tacoma.
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"From ordering online to actual pickup at my local dealership, the entire process was a very pleasant experience. Plus the Black Friday prices made it even better. I will definitely be using this service again to order parts."
"Placed order online. Order was ready to pick up next day. Pick up was easy and fast"
"Keep up the good work. You are make me feel great every minutes when I talk to you with all your understand Toyota parts.. Thank you."
"It was smooth and quick. Very friendly and helpful"
"Great parts and good price."
"Availability easy to navigate through the website "
"Needed a rear tail light seal for an '06 tC, delivered ahead of time... Thanks!"
"Costumer service at the parts department is great!"
"quick and fast. Very good customer service!"
"Parts team at Toyota Lake City went above and beyond getting me my online ordered part. Printed up installation instructions for me and helped me carry to the car without me even having to ask."
"It was very quick and efficient. No issues."