"Very helpful in answering my questions, easy to place orders great experiences."
"Ordered part from Toyota online parts and it arrived the next day ready for pick up!"
"Staff was courteous and helpful. They directed me to the parts counter and helped me retrieve my order which I placed online for in-store pickup. I was carrying a small child and they were kind enough to help me load the parts into my car. I will definitely be ordering future parts from this Lake City location."
"We weren’t told we had to call in advance in order to have them bring it up from the parts department. You requested we come pick it up since it was costly to ship it like we originally wanted and lake city is is not close by so is pretty inconvenient to have to make a second trip to come back for it. "
"Adam not only found the part that was hard to find on the internet but he answered the phone and you could hear his smile when he did. I had called 5 other dealerships in the area before calling his place of work. He was confident in his job and relaxed doing it. He answered my questions and answered questions I didn't realize how they mattered to me as a customer.
Absolutely awesome service!"
"Joon was incredible at helping me find a 4Runner that was perfect for my needs! He went above and beyond in communication and customer care throughout the whole ordering to purchasing process. "
"Fair price & quick delivery"
"Customer service has been prompt amd professional. Always get exactly whats ordered."
"It takes over a week just to ship a simple gasket. I wish I had gone somewhere else!!!!!!"
"Had an amazing experience with Toyota of Lake City parts. They shipped and were delivered so fast"
"Very easy to find and purchase what I was looking for "
"Convenient online ordering "
"The service was done with a sharp customer focus, much appreciated !"
"It's great to save $ on parts. The descriptions used are a little vague when choosing parts dependent on NA vs Japan assembly location and entering the VIN may not make the part choice more obvious so there is some work there to improve. The free shipping for pickup at the dealer works well for me as ai live near by."
"Great experience dealing with CJ, Ibrahim and Rolan. Overall will recommend this dealership for Toyota cars."