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Product & services pricing
0.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
0.00/5
Customer service:
4.07/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-29

Great customer services in your Part's department

"Very helpful in answering my questions, easy to place orders great experiences."

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Verified
5/5

2024-03-21

Love the parts Department!

"Ordered part from Toyota online parts and it arrived the next day ready for pick up!"

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Verified
5/5

2024-03-15

Great Staff. Got in and out in less than 10 minutes

"Staff was courteous and helpful. They directed me to the parts counter and helped me retrieve my order which I placed online for in-store pickup. I was carrying a small child and they were kind enough to help me load the parts into my car. I will definitely be ordering future parts from this Lake City location."

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Verified
2/5

2024-03-03

Not the best

"We weren’t told we had to call in advance in order to have them bring it up from the parts department. You requested we come pick it up since it was costly to ship it like we originally wanted and lake city is is not close by so is pretty inconvenient to have to make a second trip to come back for it. "


Verified
5/5

2024-03-03

Adam is the ****!

"Adam not only found the part that was hard to find on the internet but he answered the phone and you could hear his smile when he did. I had called 5 other dealerships in the area before calling his place of work. He was confident in his job and relaxed doing it. He answered my questions and answered questions I didn't realize how they mattered to me as a customer.

Absolutely awesome service!
"

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Verified
5/5

2024-02-26

Amazing service and customer care

"Joon was incredible at helping me find a 4Runner that was perfect for my needs! He went above and beyond in communication and customer care throughout the whole ordering to purchasing process. "

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Verified
5/5

2024-02-23

Fast

"Fair price & quick delivery"

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Verified
5/5

2024-02-15

Always good experience with my online ordering

"Customer service has been prompt amd professional. Always get exactly whats ordered."

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Verified
1/5

2024-02-15

Online parts order is terrible

"It takes over a week just to ship a simple gasket. I wish I had gone somewhere else!!!!!!"

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Verified
5/5

2024-02-02

Amazingly fast shipping and delivery

"Had an amazing experience with Toyota of Lake City parts. They shipped and were delivered so fast"

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Verified
5/5

2024-01-30

User friendly

"Very easy to find and purchase what I was looking for "

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Verified
5/5

2024-01-29

They are the only ones who sold me parts below MSRP.

"Convenient online ordering "

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Verified
5/5

2024-01-27

Great service

"The service was done with a sharp customer focus, much appreciated !"

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Verified
5/5

2024-01-06

The online part ordering went well.

"It's great to save $ on parts. The descriptions used are a little vague when choosing parts dependent on NA vs Japan assembly location and entering the VIN may not make the part choice more obvious so there is some work there to improve. The free shipping for pickup at the dealer works well for me as ai live near by."

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Verified
5/5

2024-01-01

Excellent experience buying our 2nd Toyota at Lakecity of Toyota

"Great experience dealing with CJ, Ibrahim and Rolan. Overall will recommend this dealership for Toyota cars."

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