"I appreciated the rapid support given from the service team and the thorough understanding that was tailored to it. For the past few years, I’ve deemed Toyota service department a well grounded business that I trust. "
"Parts department refused to meet Riverside Toyota's price on a part and offered no help ordering the part online.
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"Great experience overall fast shipping no hassle, Great communication and customer service "
"Purchased ac Blower for Toyota Sienna on line and got a confirmation 15 minutes later saying it’s ready for pick up.Upon walking in to Parts area,got greeted by employee and showed a form of ID an product was handed to me and just like that I had it in my possession.Thanks to Toyota of Redlands for making this process smooth and easy. Great service"
"I live in Barstow, Ca. And we wanted to upgrade our floor mats to an all weather type style. Why when I searched for a dealer I got no one that was 60 miles away instead of our dealer that we have in our town. We ordered from the Redlands, Ca. Store. They had to order our mats and we are waiting for a tracking number. Being the shipping was free for them to ship to our residence we have no complaints. The sales department was very courteous & was helpful with making our order."
"Enjoyed getting the parts I needed fulfilled fast, communicated well and packed/shipped/handled with care."
"Needed to order a replacement vacuum hose for a 2003 Matrix. Ordered component online, was able to pick the part up 2 days later. Price was competitive & picked it up this morning."
"Was expecting better customer service, parts cashier seemed impatient. "
"Went in to replace a window on my car had a great experience Alex in customer service very helpful and much appreciated "
"parts ready on time for pick up"
"fast , reliable and on point."
"Shopping online for my Venza accessories was easy and efficient. "
"I've been shopping here for years. I bought my first new car here. Everytime I need a part they are able to get it for me and it's great to be able to talk to a human being who can look up obscure part numbers without having to squint at bad charts. "
"Muy amables y con buena experiencia "
"Mr. Alex Torres in the parts department is awesome. I ordered the incorrect part number and he recognized that prior to me picking them up and ordered the correct one for me. Saved me a bunch of time! Great team at Redlands. Thank you again, "