"The box was opened at one end but it appears that all the parts were there.
I wished there were instructions for installing the items.
"
"Had my parts ready. I was in and out the door in less than 2 minutes"
"Always quick delivery on whatever weird part I need for My Land Cruiser. Thank you all for the great service.
kevin"
"No problems. Order online, pickup at dealership. "
"Fast, convenient and accurate"
"Easy to work with. Fair pricing."
"I received exactly what I ordered. It was nicely packaged and delivered quickly."
"I’ve been buying OEM Toyota parts from out of state for as long as I can remember but not we actually have a “local” dealership that has joined the reasonable pricing for online ordering and local pickup. Every other Toyota dealership in the Portland metro area continues to charge MSRP for all their OEM parts but Gladstone now offers online pricing with an approx 18% discount on OEM parts. Easy online ordering and quick parts availability most all the time available within 24hrs."
"Ordered my stuff online, went in to pick it up, they had it ready everything was good.
-WB"
"I had ordered parts for our Toyota pickup, and let them know I would come in to get them. When I got there was a bit confusing which door to go in. Talked to the gentleman in parts to tell him who I was and what I was picking up. They will be at the delivery and pickup doors, now I have never been here so am not real sure where to go. And while trying to find the correct door to exit was noticing the info on entering and exiting doors are only posted on the outside of the doors, no where are they on the inside. Drove around and here is my order laying on the ground. I ordered a new 38 gallon gas tank and all the hardware. I drive a Subaru forester, had no one with me to try and help load this in. Pop my head into the delivery area and ask if there was anyone that could help, no answer from anyone. So I proceed to attempt to get this in my car on my own. One of your service people drove a car around shortly after I had the parts in and was struggling to get the gas tank which is a two man job. He was extremely helpful and got it in safely and made sure everything was OK. Out of all the people I had contact with while at your store he was the only one who went out of his way to provide excellent service. I am just sorry I did not get his name cause I would have given him 5 stars. I will NOT ever be coming here again for anything for our vehicle I can assure you."
"Item came in as expected and delivery time was great "
"Smooth Transaction, free shipping"
"I ordered floor mats on line in the wrong color. Individual was great and reordered for me "
"Excellent found what I needed"
"Got exactly what I ordered and faster than expected. Great!"