"timely communication needs addressing, no response on weekends, once parts fitment was verified, shipping was quick, excellent website, value of product was competitive."
"Was able to converse with staff at TPD to narrow down the exact part I needed. Quick replies and efficient shipping.
Will shop here again. "
"1st rate service and the parts are genuine Toyota, but the shipping could have been a bit quicker."
"Amazing fast efficient assistance and delivery! Never have I been disappointed by the incredible service! Thanks Watson! "
"Très satisfait, livraison rapide, bonne communication"
"Working with Toyotapastsdirect.ca was a great experience. It was easy and quick. I particularly appreciated the attention the staff paid to my order to ensure I was selecting the correct part."
"Watson is the great man to help to identify the correct parts for me before ordering
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"Part was shipped promptly, but snail mail was slow. Right part was shipped and was installed with no problem. Would order from them again."
"seller change my order and result do not received the good part for my pickup
i wait the right i have order"
"I submitted a multi part order, and everything arrived correctly. Found that Toyota Parts Direct had the best pricing for original Toyota parts."
"I ordered parts for my Tundra, and shortly after submitting the order I got a note asking for the vehicle's serial number so they could ensure the parts were matched correctly. I feel that was a game changers as most online companies just ship, not questions asked. Good for Toyotapartsdirect!! The prices are fair, yes they could review the shipping fees, but overall they provided excellent customer service. I'll be using them in the future."
"delivery in time, and in good condition. they have a lot of Toyota pieces. low price"
"Toyota parts direct has fulfilled all my OEM needs many times. Prices are reasonable, shipping is fast and the service is excellent. Don't forget to include your VIN so they can confirm the parts you need. I would definitely buy from them again."
"I had 5 different quotes for many parts and the lowest one was from Toyotapartsdirect. Your OEM front bumper was the same price as the lowest jobber front bumper price I found in my area. On top of that, since I'm from Quebec, I save 10% taxes. OEM parts at the jobber price or lower!! You guys are amazing. Thank you Watson for the great service."
"The steering shaft I received was exactly what I needed. Shipping to Prince Edward Island was even faster than expected, and only took three business days. Great way to save some money, only downfall is the ordering system seems repetative. Thanks Toyota Parts Direct."