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Product & services pricing
2.84/5
Chance of future purchase:
2.70/5
Shipping & packaging:
2.53/5
Customer service:
2.67/5
Return/Replacement policy:
2.61/5

Verified
5/5

2024-03-29

Professional Job

"Supplied a difficult part to find, and kept me informed of each step of process. Excellent experience"

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Verified
1/5

2024-03-26

No longer sold part on website

"Part listed on website was no longer available. "


Verified
3/5

2024-03-25

Exploded Diagrams Inaccurate

"The exploded parts diagrams - probably supplied by Toyota, originally - are not entirely accurate. It's a good thing that the warehouse folks at toyotapartsdirect.ca check your VIN carefully before shipment. Saved me a lot of hassle. Unfortunately, the correct part was quite a bit more expensive and I elected to go with amazon instead for a 80% savings.

An accurate picture or pictures would be a really good idea; instead of the nebulous illustration.
"

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Verified
5/5

2024-03-22

Piece very good and fast delivery !!

"5 stars !! Fast shipping !!"

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Verified
5/5

2024-03-22

Excellent

"Excellent service and service. "

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Verified
5/5

2024-03-21

Car part

"Part was delivered in timely manner"

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Verified
5/5

2024-03-21

2011 RAV4 Charcoal Canister

"It arrived promptly and well packaged. Just got the part swapped out, and all is good."

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Verified
5/5

2024-03-21

Quick shipping and great selection of parts.

"Sourcing brake tubes for older 4runners is difficult. They had what I needed so I didn't have to fab my own "

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Verified
5/5

2024-03-21

Rear wiper motor

"Very pleased. Fit as advertised. Only disappointment was I had to pay shipping even though I offered to pick it up at source ( would have saved me $33.00)

"

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Verified
4/5

2024-03-20

Fast shipping. Products in stock.

"Overall a decent experience. Only 2 minor issues. 1, searching for items on the website can sometimes be challenging if products go by multiple names in the real world. 2, the description of a product I ordered was different on the product page than it was on the cart listing - product number was the same, just the description was different. That made we wonder if I was going to get the correct part or not. The correct item was shipped and all was good in the end."

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Verified
5/5

2024-03-19

Parts for our 1999 Forerunner

"always great response time and service, parts are the right parts for our vehicle, a trusted source for factory drawings and assemblies "

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Verified
5/5

2024-03-19

Perfect fit

"I tried an aftermarket hood chrome “Bulge” and that did not fit. I then bought the Toyota part and it was a perfect fit…..some things you just can’t cheap out.
Stick with Toyota for your body parts
"

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Verified
2/5

2024-03-19

Didn’t have product I wanted

"Discontinued product, we’re fast to let me know though."

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Verified
5/5

2024-03-18

They give a good service at a good price.

"Helping us with finding a part number is very helpful. Keep doing a good work. Thank you "

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Verified
3/5

2024-03-18

Could not deliver

"TPD could not deliver the requested parts. Not their fault I guess. It's a Toyota issue. Kind of annoyed that they are advertising parts that they can't deliver but the communication was good and they promptly refunded me. Maybe they shouldn't charge for parts until they are confirmed?"

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