"TPD could not deliver the requested parts. Not their fault I guess. It's a Toyota issue. Kind of annoyed that they are advertising parts that they can't deliver but the communication was good and they promptly refunded me. Maybe they shouldn't charge for parts until they are confirmed?"

"Finding the correct part on the website was easy and I was very pleased to save some money over buying from my local dealership."

"Second time doing business with Toyota parts direct, well assisted in ensuring ordering right parts for my vehicule, prices are very good and excellent delivery service. I recommend"

"Only problem is that I left a message on my order explaining that the part is actually for a Pontiac Vibe so my VIN would not resolve on their sysyem, but they still messaged me back asking for a valid VIN. "

"I've sent an email to inquire about my order which i never received a confirmation. Tried calling and mailbox was full and the chat is useless. I've bought from them in the past but seems service has gone downhill."

"Thanks for the excellent service"

"East to deal with and fast shipping. Slight issue with the parts I ordered being discontinued but we switched to a different part number and everything was shipped to me fairly quick. Will use again "

"I don’t receive my order now"

"It's been over a week since I placed my order and it still hasn't shipped. "

"Good prices, fast shipping."

"The package from TPD was delivered Friday March 8.
It's missing part no. 5211242050C0 Extension, Front Bumper, Right, BLACK, as ordered.
I did receive the remainder of the order - the rubber extension pad, 3 wheel opening bolts and 3 cover nuts.

The package also included 3 parts that I did not order:
- 52114-42900 Bracket, Front Bumper
- 90080-15077 Screw, W/Washer Tapping
- 90179-06127 Nut

I notified "info at toyotapartsdirect.ca" on Friday but as of end of day Monday have not received a response on when I will receive the correct part."

"Delivery was fast and this part is perfect."

"I haven’t received the parts I ordered as of yet. It has been a week since I placed the order."

"I ordered replacement blades and caliper parts. I was kept informed through out the purchase and shipping process. Items came in well packed and in good condition

I highly recommend Parts Direct from Toyota"

"Very good service and fast shipping
Thanks "