"Got my product in a reasonable time I guess. Got what I ordered."
"Just got the trim piece yesterday. Fit perfectly. Thanks"
"in-stock parts doesn't mean it will ship quickly. they are deceptive until you have paid that the parts might take a week or more before they ship. I could have bought them elsewhere at the same price and had them next day, but I thought I'd support a more "local" company."
"The staff really go out of the way to make sure you have the right parts and do there very best to answer your questions.
I am very happy with there service .
The discount on Genuine Toyota parts is a good deal compared to a dealer price."
"I purchased a a/c line fir my 05 sequoia. Was b/o but the team at customer service made it possible to get it at a reasonable time and price. Thanks for your professionalism. "
"Ordered a part then found out it is no longer available they said they refunded my money but 8 days later have not received my money"
"Thank you for the promptness and email guidance. "
"It was expected I got the right part"
"After checking with 2 Toyota dealerships within our own province , we resorted to a google search. The 2 dealerships were less than helpful , one even rude .
We were searching for a clip to replace on our 2019 Tacoma . The person we contacted at Toyota Direct was wonderful . He suggested we send pictures of our broken part , he asked questions and was polite. A part was sent to us , that was not what we needed , with help we successfully return this item , chatted again with “ our guy” , sent more pictures and within days we received exactly the required clip .
Thank you so much "
"The package is still on transit because seller typed the wrong shipping address."
"Ordered a taillight and tailgate emblems for my Highlander. Some parts were on back order but everything came within a week. Had an email conversation with an employee re certain parts and they sorted it out quickly. Very happy with the service. Prices and delivery times were great."
"Have made several purchases so far. All parts are high quality and they fit. I will continue to buy my parts from them. Shipping is fast as well."
"Recommend for deal on OEM parts."
"Fast and friendly. Shipped right to my door."
"Nothing at all 000000000⁰00"