"I ordered a small part over two weeks ago and I am still waiting. What is taking so long?"

"They shipped my rear brake sub assembly in a disc rotor box with no padding. Also box was too small for the contents and the part poked through the box. Thankfully nothing was damaged during shipping."

"Great price, ok delivery time but dealing with the “Chat” was very frustrating. Great if I could have spoken with an agent"

"While ordering was easy, the delivery seems to be a challenge. Ordered parts over 10 days ago. Still waiting. No updates to advise on delays with delivery. "

"Ordered a product, paid for it and then was told it was on back order with no expected delivery date. They have my money but I have no product and will not have in the foreseeable future. Seems like they should have just told me the part was not in stock and I could have looked elsewhere. "

"It's just a filter but the shipping was what impressed me! No messing around tracked and emailed every step of the way! Love it! I will always buy my authentic Toyota parts here! A+!"

"Made an order and it was cancelled a few days later. Said the parts were not available. Frustrated as now I don't know what is actually available and what isn't. Seems a lengthy process to make an order. Wait a week and find out they don't have it. So I guess, don't take my money?? "

"Parts were listed in stock but were not. "

"Great follow up and experience "

"Product BO with no ETA at the beggining but a week after i received the order. "

"Shipping delayed 2 days but parts worked as expected on my tundra."

"Parts received on time and was directed me with the right part numbers prior to ordering "

"OEM parts, no problem, great"

"Quality parts were exactly as ordered, arrived in a reasonable time, and no issues otherwise!"

"Part ordered was back order with no ETA so cancelled order. "