"I am writing this as a #warning to anyone that wants to purchase high priced items on this website @tradesy
I recently order two pairs of Christian Louboutin Shoes from 2 different sellers under 1 transaction. The first seller was quick to confirm sale and shipped the item within 2 days . The second seller never confirmed her order and responded 2 days after the sale to inform me that the shoes were not in her possession! She needed to obtain them and would not be shipping for another week! Leaving my $ in limbo!
I requested she cancel order 3 different times and she never responded to my request.
I reached out to customer service to be told that unfortunately there is nothing they could do and that I would have to wait to receive shoes and re-list them.
I was floored by this response and I really do not understand how this is possible considering they have the sellers comments confirming she is an incompetent and deceitful seller. The shoes are not even in her possession and in fact she admitted to me that her friend had them and was using them, so my shipment was going to be delayed . I am shocked at how horrible Tradesy treats their customers and I am removing my listings as a seller... I just wanted to share my story as a warning to anyone that is considering purchasing through this site ..#buyerbeware"
"This is a fun site!! Love the products and ease of shopping and purchasing. I am so excited to receive the Louis Vuitton I have wanted for years and the Louboutins I've been wanting for over a year. So glad I found this site and I will definitely be back!!"
"I've bought several items on tradesy. Most were great; the occasional one was "not as represented." Buyer beware!
Selling is more complicated, however. Good amount of effort required to pic, write blurb, and post. Then, it's sold, shipped and... nothing happens??? Asking me for the shipping code? Again?"
"Bought what Tradesy advertised as an Authentic/Genuine Gents Rolex 18k yellow gold. two tone Datejust... "Gently used". When the watch arrived the band was one of the WORST
WORN I had ever seen .... and I sold and saw many Rolex's while working 8 yrs @ Ben Bridge Jewelers while in college. So, I sent pics and Tradesy you are right, if you keep it, we'll give u a $500 Tradesy credit". OK I said... all good? NO! It had been making a clicking sound when self winding and about 7 months after arrival...it was running fast, REAL fast... up to an hour each 24. So I took it to the closest Authorized Rolex Watchmaker...he REFUSED TO OPEN IT!!! Told me the serial # identified an ALL Stainless Rolex...Won't even open the back! Now, I got Having bought what was described as Gents, 18k yellow gold and stainless, two tone Datejust.... "gentlly worn". I inquired about the certainty of it being Authentic/ Genuine. I was given the same 'ol tired diatribe about how great their authenticity team was... "No Worries" they said! When I received it, the watch was NOT gently worn...in fact the band was one of the WORST I have seen!!! And I sold Rolex, many Rolex over the 8 years I worked @ Ben Bridge during college. So, they said... "yoa good price on the watch, so Tradesy first offered a credit, I refused. Then they offered a refund, I refused. I bought in good faith, a watch they GUARANTEED to be Authentic/ Genuine...which is what I want for the price I paid. Just like a classic car...if the parts are not original to the make and model of the car off the line...add ons and parts not offered when the car was made...DRAMATICALLY lowers the value! Tradesy FAILED to disclose the watch is a "Frankenstein Rolex"!! I want what I paid for...not a refund only to have to re-purchase what I already ordered...according to Tradesy! The transaction began with a Lie about the condition, the price was a great deal...so, in my opinion...they absolutely knew the watch was NOT genuine. A quick check of the serial number entered into the Rolex website database would tell them that Immediately! SO...when you hear what a great job they do "Authenticating".... I am NOT impressed! Now... I have NO way of knowing if the Louis items I bought the credit are authentic either!!! WORST ONLINE PURCHASE I HAVE EVER HAD!! I would NEVER recommend that anyone I know buy from them and I will NEVER buy from them again!!! This is a common practice by scammers to add parts not original to the watch...making it "Appear" like the original, BUT Rolex does NOT recognize this as an Authentic Rolex watch....so if Rolex says it's not original, then I don't care what ANY "authenticity" department's opinion is!"
"Purchased a +$600 gift March 22nd from Leurreco requesting receipt by March 28th. Received message from USPS indicating an unsuccessful delivery attempt on Mar 28th. This, in spite of three adults at home expecting delivery. Rescheduled delivery for March 29th. No delivery again. Been in contact with seller 3x through March 30th. Last message was, "Leurreco.
March 30, 2019
Christian Louboutin Black Suede and Satin Christeriva Ankle-wrap D'orsay Pumps Size EU 36 (Approx. US 6) Regular (M, B), Item #22027790
Hello, I'm sorry for this inconvenience but I don't have any control on shipping. Tradesy and USPS are the one to contact, I did my part soon as you tell me you want for Thursday I shipped if USPS did not the good deliver that is not my fault."
Unbelievable..."
"Very easy to find what I needed and the prices are great as well"
"I am very satisfied with the customer service. Shopping was easy and so was the payment
Good job :) "
"This was my first purchase with Tradesy and I was very impressed. Great customer contact and follow up. Shipping was very fast and my items were exactly as described. I highly recommend Tradesy!"
"This company is a sad joke. They have zero standards for customer service other than an artificially happy staff when you’re actually able to get someone on the phone to discuss something. I bought something brand new that ended up being for the opposite gender so I never wore it and listed it on Tradesy. When I listed I used two photos one of a model shot and one of the full item laying down. When the item shipped to the person (another disaster) everything seemed fine and I was paid. Then out of nowhere I get an email stating that my item was not brand new because it didn’t have a price tag from where it was purchased and because there two images it was not enough to validate the sale so they took my money and shipped the item back to me. I have never had an issue with a return prior because I’ve always accurately described and shipped what I’ve said I would.
This platform is actually a scam and their business practices are appalling.
I never write reviews and signed on to make people aware of how terrible this site is. "
"I have purchased a few items on Tradesy. I always love looking at what is being offered. I can browse for hours...lol. I seem to always find something that I love. Site is well organized and user friendly, LOVE IT!!"
"Christian Louboutin Black Petit Rat 100mm Pumps Size EU 38.5 (Approx. US 8.5) Regular (M, B), Item #961197
I received my shoes from Abbey R yesterday after a month of communication about size, fitting, etc. She was very informative and kind. The shoes are ABSOLUTELY beautiful and are a PERFECT fit. I love love love them!!! Thank you Abbey R ~ Until next time, Smooches!!! "
"Thank you so much Tradesy! I found what I needed quickly and check out was a breeze. Now I am already to attend my best friend’s wedding in my new dress! So excited!!"
"this was the most awful experience. I sold a real Canada goose worth $1000. The buyer sent back a dirty fake! Tradesy just ignores the pictures that show the differences and will not give me my money. Disgusting business, horrible horrible customer service. Rude and dishonest. "
"If this site could get no stars, I would give it to them.
They are frauds. There is absolutely NO protection for the SELLER.
I had a very expensive item sold and the customer claimed it was dirty. Which it was not ( I had many pictures to prove my case) and the customer switched it with a counterfeit item and Tradesy returned to me a counterfeit item. I have proof but Tradesy refunded the money to the buyer. I am now out several hundred dollars.
I am contacting the Better Business Bureau and am considering legal action.
Avoid this site !!!!!,!"
"I was dissatisfied with the fact that I emailed Tradesy regarding allowing me to receive the 10% discount that I received on an order that the pictures did not reflect a missing pearl. I emailed Tradesy and have yet to get a response. I purchased some Donald J Pliner boots with mink trim (boots that I was on the fence about purchasing when I was considering the black boots with pearls) only a couple of hours later and just wanted the 10% discount that I got for the pearl boots that had the missing pearl to be transferred to the mink boots. While I got a immediate response about the boots with the missing pearl, I have yet to hear anything regarding transferring the 10% discount to the leather and mink boots. I am very disappointed by the lack of response and it makes me think that Tradesy does not care about customer resolve. "