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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-09-16

Great Service

"The key worked on the tread mill. We had major back surgery recently and we need to walk on the for the exercise. "


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Awesome the key worked!! Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”


Verified
4/5

2024-09-16

Add on

"The only thing I will say is instructions for specific treadmill, even though it's an older model, would have been greatly appreciated. "


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 4-star review. After review, shows you ordered online, we have entire section to help out with installation, troubleshooting and general adjustments. And we are always here to answer any questions, and we can even email you links for help too. Next time you need anything please check out our Repair Help section: https://www.treadmilldoctor.com/repair-help or call us. At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy help anytime, thank you!”


Verified
5/5

2024-09-16

Belt replacement

"I've used the Treadmill Doctor before when I needed to replace a drive belt on my exercise bike. It had worn out again and ordering a new one was easy and fast. It was shipped promptly and was easy to install. "


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we strive for rapid shipping, quality parts and excellent service, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-16

Great customer service!

"Great customer service! Order arrived within 24 hours."


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-09-15

Just what we needed, shipped fast.

"Title says it all. We'll be back when we need the next belt. "


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us and always happy to help, thank you!”


Verified
5/5

2024-09-14

Fast Service

"Fast Service. Good product."


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-14

Treadmill Parts

"The right part, for the right price and delivered on time."


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was just right! Thank you again!”


Verified
4/5

2024-09-14

Review

"It was good. Product is working well. Delivery was longer that stated."


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 4-star review! We looked back on your order and see USPS was the carrier & delays were due to USPS schedule, however I do see you received on Saturday delivery! We do apologize for any inconveniences this delay may have caused! Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”


Verified
5/5

2024-09-10

"good customer service Jim called me back"


Rep reply posted 2024-09-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-09-13

Good quality and Fair Price

"Absolutely no issues, everything was easy to order and good quality. "


Rep reply posted 2024-09-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-09-13

Treadmill

"Super great customer service. Very helpful and polite. Provided step by instructions on how to order my parts. Definitely a go to parts provider."


Rep reply posted 2024-09-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide excellent customer service, rapid reliable shipping and quality parts and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-09-12

treadmill fix

"got in touch with one of the reps and he guided me to the right part need it to fix my treadmill, was able to fix it my self."


Rep reply posted 2024-09-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-09-11

Fixed my Nordic track s22i bike

"Got the right part quickly and my bike is up and running! "


Rep reply posted 2024-09-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Treadmill Doctor strives for excellent service and rapid shipping. Glad your bike is back to working again! Check back anytime, we are always happy to help, thank you!”


Verified
5/5

2024-09-11

As always

"Reliable, on time, very friendly, good response to call backs"


Rep reply posted 2024-09-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-10

Kept our Treadmill Going!

"The Doc has helped us more than once to keep out 20+ year old treadmill working like a charm. Good prices and fast shipping make it all the better!"


Rep reply posted 2024-09-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“We Solve Problems to Keep People Moving! Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great and happy to keep your treadmill of 20+ years running smoothly, thank you again! ”