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Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-09-09

Quick service

"Great follow though answered all my question and sent the correct part quickly"


Rep reply posted 2024-09-10
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Always happy to help, thank you again!”


Verified
5/5

2024-09-09

Rough start but great results!

"After receiving the wrong package (drive belt, walking belt and lube) Myra called me and made things right. Once the correct package arrived I installed and everything is great!"


Rep reply posted 2024-09-10
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-09-06

Wonderful

"They helped me with exactly what I needed and their customer service was amazing. "


Rep reply posted 2024-09-06
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence, thank you again!”


Verified
5/5

2024-09-06

Great experience

"Great experience with service and communication very fast delivery to new zealand "


Rep reply posted 2024-09-06
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb, thank you again!”


Verified
4/5

2024-09-06

Part numbers

"The part number that I had from the OEM for the replacement belt was not the correct size. The representative asked me for my size and was able to find the correct belt. My treadmill works great now! Thanks for the assistance!"


Rep reply posted 2024-09-06
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news! We truly appreciate your 4-star review. It’s common for OEM parts to become unavailable as units age, but it seems you collaborated with our team to get the right measurements and received your replacement promptly. At Treadmill Doctor, we aim to deliver top-quality parts, fast shipping, and exceptional service. We’re always here to help. Thank you once again!”


Verified
5/5

2024-09-05

Belt for nordictrack 3750 elite

"Bought a belt for mt Nordictrac and it was a perfect fit and quality was as good if not better than oem"


Rep reply posted 2024-09-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-04

Great support

"Treadmill Doctor was very helpful in troubleshooting my issue. Even though it didn't result in selling a part to me, they were very helpful to determine the problems I was having with my treadmill."


Rep reply posted 2024-09-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Great news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-03

Rolling again

"My main board went out, treadmill doc was referred. I ordered a new board it was bad, they immediately resolved the issue replaced it in a matter of days, the board came with installation instructions and some lube, the new board saved me the cost of a new one and I've been rolling ever since. Thanks again."


Rep reply posted 2024-09-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-03

Good service

"They have staff that can help with questions about equipment problems and had the parts I needed for treadmill repair."


Rep reply posted 2024-09-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-09-03

Couldn't be better

"I wanted to make sure I had the right part so I called. I was sent the information on what I needed and placed the order. I was also sent a couple of YouTube videos on how to install. The belt was delivered quickly and with the help of the videos instalation was simple. I have been using my tredmill with confidence ever since. I will not hesitate to order again if needed or to tell friends. Great experience and very thankful I called and ordered."


Rep reply posted 2024-09-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-09-02

GREAT SERVICE

"I ORDER ON A MONDAY AND THEY DELIVERED THE NEXT DAY . COULD NOT BELIEVE IT !!!!!!! I HAVE MORE TREAD MILLS AND EXCITED TO PUT IN THE NEXT ORDER IN NEXT . GREAT SERVICE GREAT , SALES PEOPLE THAT ARE WILLING TO HELP YOU WITH KNOWLEDGE AND PRICES "


Rep reply posted 2024-09-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you and always happy to help!”


Verified
5/5

2024-09-02

Perfection & Professional Analysis

"Everything back to moving along perfectly. Thank You for your spot on analysis and parts."


Rep reply posted 2024-09-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-09-02

Great website and always reliable. I'm an owner of a fitness repair company and treadmill doctor is always my go to parts website.

"Great experience every time"


Rep reply posted 2024-09-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence! Thank you for your continued support!”


Verified
5/5

2024-08-30

DELIVERY SERVICE

"ITEMS DELIVERED EARLIER THAN EXPECTED. THANK YOU."


Rep reply posted 2024-09-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!


Verified
5/5

2024-08-30

Needed help

"I reached out for help and got back a suggestion that worked for my needs.

"


Rep reply posted 2024-08-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”