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Return/Replacement policy:
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Verified
5/5

2024-10-02

Perfect

"This belt fits perfectly. Received quickly and we appreciate it."


Rep reply posted 2024-10-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“We Solve Problems to Keep People Moving! Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-10-02

A++

"I needed a power board for my Nordic Tract. I called and asked to confirm the right part. They confirmed and also advised me of the discount on that part. Delivery was quick. I will be using them again. Very trustworthy "


Rep reply posted 2024-10-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”


Verified
5/5

2024-10-02

Fit perfect

"This part is exactly what I needed. I installed it and my machine started to work again. Thanks "


Rep reply posted 2024-10-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! Wonderful news you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-10-01

Great

"Everything is working perfectly "


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”


Verified
5/5

2024-09-30

Elliptical belt

"Easy to find replacement belt on the website, ordering was easy and did the installation myself and saved a ton of money not hiring a tech to come out.
Will use this vendor again if I have to get additional parts in the future!
"


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence! Please check back anytime, we have experienced professionals that are here to assist you via phone, email, chat, or text online with us, thank you again!”


Verified
5/5

2024-09-29

Great customer service

"I would like to express my gratitude to Jojie for her assistance in ensuring that I received the appropriate belt size. The communication was excellent, and the service was prompt."


Rep reply posted 2024-10-02
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-09-28

Excellent work!

"The tech came and replaced my running belt and did a complete tune up on my unit. The heart rate monitor now works much better as a result. Highly recommended. "


Rep reply posted 2024-10-02
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-09-28

Perfect fit

"Actually the belt is the simplest thing to do, preparing it was the challenge, all worked out! "


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-27

Simple

"Web site was easy to navigate, product I googled and then clicked the link for was right where the web page opened to. Price was right. Feels like really good quality belt. Will visit first if I need anything else. "


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-09-27

Delivered

"The part I wanted was in stock and delivered quickly. They also sent me a sample of their treadmill lubricant."


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”


Verified
5/5

2024-09-27

Motor works great !

"New motor fixed my 740CS…. Old one had lost it’s magnetic field due to age. "


Rep reply posted 2024-10-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-09-26

Horizon treadmill replacement belt

"excellent customer service, product fit perfectly"


Rep reply posted 2024-10-02
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-09-26

Great fit and arrived on time

"Arrived on time and was an easy install after watching just a few YouTube videos. Took me about an hour, but I took my time to make sure it was installed correctly. One thing I took caution around was I fully removed both rear adjustment screws and then put them back in so I could make sure they were exactly equal to start. When I first started the treadmill it ran straight, but the belt slipped a lot - I had to tighten both screws equally a few times until it didn't slip. Very happy with the product! "


Rep reply posted 2024-09-26
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! Great job!!! Yes, after a new walk belt is installed, it is always good to follow the belt tensioning and tracking guide. Here is the link for reference: https://www.treadmilldoctor.com/walking-belt-adjustment

At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!

We Solve Problems to Keep People Moving!


Verified
5/5

2024-09-26

Correct part

"Received correct part from online cross reference chart based on model number for S22i bike. Received part quickly and bike is working for less than the price of a service call. "


Rep reply posted 2024-09-26
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team on our chats online! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-09-26

Arrived on time

"Order a running, motor belt and a silicon belt lubricant, it all come on time and the belt specification was perfect as was suggested by the customer service. Both belts fit as expected, and I am up and running in less than a week. "


Rep reply posted 2024-09-26
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the parts you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”