"Very helpful
Fixed problem quickly
"
"The deck that I purchased came as advertised after a rep contacted me to confirm measurements. A couple of holes needed to be drilled, but this was no problem. The experience was handled online through email without difficulty. I will order from the Treadmill Doctor again if I have the need for parts. #thumbsup"
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb, thank you again!”
"On time and just what I needed"
“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”
"I ordered the wrong belt called and we got the new one on its way and now installed all in about 10 to 14 days. sent the first one back for a refund ."
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you! ”
"Very helpful getting the correct belt. Fast delivery!"
“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”
"Although they suggested the wrong party initially, they made it right and my treadmill is back up and running. "
“Thank you for your 5-star review!! Your feedback regarding your interactions with Treadmill Doctor are immensely valued by us. We noticed your treadmill was a NordicTrack Commercial 2450 and did you know there are 20 different versions of that model, luckily yours took the 10-pin connector motor control board, which we have readily available. Please let us know if you need any help in the future. Thank you again!”
"Customer service were very helpful. My original treadmill deck cracked and needed a new one. They sent me a new one and it works great so far. Would recommend using them."
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you!”
"Replaced my treadmill mat . It works great and good quality."
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent service, and we are happy you had a great experience with us, thank you! ”
"Web site listed correct part numbers for compatibility . Quick shipping."
“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”
"Product (Treadmill Rescue Kit) didn't fully restore to full speed and power.
As an update, the staff at Treadmill Doctor are on it. I'm highly impressed with their follow up and attention to resolving my calibration issue. This level of customer service demonstrates a high level of professionalism and efforts to achieve a win-win. "
“Excellent news!! Thank you for your 4-star review! Yes with any electronics replacement special calibrations to synch speed & incline functions is necessary. Always happy to help at Treadmill Doctor, please let us know if you need anything else. Thank you again!”
"Ordered a belt for my Sole F63 treadmill. Carefully chose the belt designed to fit that model. It didn’t fit. And I had to pay $21 to ship the belt back to return it. Won’t be ordering from this company again. "
“Thank you for your continued support and feedback regarding your interactions with Treadmill Doctor. We apologize that the part you ordered online did not fit your Sole F63 Treadmill. Upon reviewing your order, we noticed that the part you ordered was actually intended for a Sole F63 treadmill with serial number 563881, which each Sole F63 treadmill has a different serial number and this is how the part you need is determined and this likely explains the size discrepancy. Thank you for working with our team to resolve the issues. Should you wish to discuss the matter or require assistance down the line, our team is always ready and willing to support you. Once more, we extend our heartfelt thanks!”
"Sent correct part. Answered post installation question that resolved problem. Completely satisfied with service."
“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”
"When I called treadmill, doctor, I told The salesman what my problem was with my treadmill and I ask if you could help he went out of his way to answer all my questions. What would be the best way to go very kind very helpful and I also purchased a new deck belt and the treadmill salesman answered all my questions pertaining to the belt that I should purchase and if I could get one, if it was a little wider, still work on the treadmill that I have and his response was absolutely it will still work with a wider belt my company I would definitely call them again very personable people they have that down Home southern charm nice place to do business Respectively, Damon, Chalk ELMIRA New York"
“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”
"Parts were shipped out and delivered without issue"
“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping and quality parts, and we are happy you had a great experience with us, thank you!”
"Was able to discuss my needs with a representative online. Helped me find the parts I needed. After placing my order, the parts arrived sooner than I anticipated. Very pleased "
“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”
A rep from Treadmill Doctor, MG1234TMD, has responded:
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you! ”