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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-02

Part was an exact match and fit perfectly.

"Customer service was excellent."


Rep reply posted 2024-08-02
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide excellent customer service and quality parts. We are thrilled you had a great experience with us, thank you!”


Verified
5/5

2024-08-01

Back in Business

"When no one else could answer my questions someone sent me a link to your website. Everything I asked for and more
thanks again.
"


Rep reply posted 2024-08-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-08-01

Nordic Track Incline Trainer

"Had to replace the motor on my Nordic Track Incline trainer. Once motor was ordered it was delivered quicker than anticipated. I was a bit nervous as the motor looks a bit different that the original but the motor fit into the original mounting as it should and the motor and treadmill are now operating as they should."


Rep reply posted 2024-08-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Thank you again!”


Verified
5/5

2023-12-28

Fast accurate order and great pricing

"Fast accurate and easy to order - MIKE EASTERLING is MY PARTS DOCTOR!"


Rep reply posted 2024-01-02
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-07-31

Quick, easy ordering

"My Treadmill belt separated right in the thick of marathon training. I called Treadmill Doctor directly to 100% verify the belt was the right match and they shipped it right out. The replacement is more substantial and therefore does make some noise no matter how much I lubricate, tighten, or loosen. I saw on Reddit this is common with better quality belts though. Very happy with the customer service and quick answers they provide in their forums as well!"


Rep reply posted 2024-08-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-31

terrific service

"I had to replace the rollers on an old treadmill that I purchased at a yard sale. Treadmill Doctor came thru. The parts were perfect, and delivered in a timely manner. Now my treadmill is running smoothly!"


Rep reply posted 2024-08-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-07-31

Key to an Old Treadmill

"The key to my 15-year old treadmill went missing. Treadmill Doctor had the exact part and shipped it to me quickly. And it works perfectly. "


Rep reply posted 2024-08-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you got the exact part you needed and fast! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-07-30

Good News

"My elliptical drive belt broke. We ordered a new belt with ease. It was exactly what we needed. We had to take the machine totally apart but we had fun and I did not have to buy a new elliptical. "


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent customer service! We are thrilled you had a great experience with us, thank you!”


Verified
5/5

2024-07-30

Service and part department Donald Trump

"I ordered wrong belt parts department send correct belt quickly. "


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-07-30

Great service

"I ordered a replacement belt for my elliptical by phone. The guy was pleasant and helpful. Shipping was fast. "


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-07-29

Happy

"Successful repair and appreciate the verbal and video support "


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-29

expert service

"Very fast service. excellent knowledge of my treadmill and the part I needed. The replacement part worked great and fixed the treadmill."


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed, and that your treadmill is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-29

Service and product was excellent.

"Sensor kit with wire did the job when our incline motor stopped working ."


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Great news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-29

New Walking Belt

"Delivered a great product!"


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Wonderful news!! Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and fast delivery. Thank you again!”


Verified
5/5

2024-07-28

10

"Received my shipment and genuine
product as promised.
"


Rep reply posted 2024-07-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”