"I had absolutely no problem placing and completing the order. It would have been nice to know that FedEx was still going to invoice me after the delivery. Customs and Canadian taxes. Other than that the belt fit and am using the machine daily. Thank you. "
"Excellent service, I received the correct belt… got it on and the elliptical is back up and working !
Thank you "
“Awesome news! Thank you for sharing and for your 5-star rating!”
"Our treadmill was acting up. My husband's diagnosis led him to believe the motor was overheating, so we ordered one from Treadmill Doctor. It arrived, was installed for a day, and did not solve the problem. On calling Treadmill Doctor, he found that it was the walk belt that was the issue, so he ordered one from them. We got the RMA# from them, sent the motor back, and got our refund. The walk belt arrived, and we have every confidence it will solve the problem. We're glad to know there is a resource like Treadmill Doctor to help us keep our treadmill working."
“We are here to serve! Thank you for sharing your journey with us and for your 5-star review!”
"The website is impossible to find the right part, there were many listings that claimed to be the right part for my make and model but it was wrong. Even after finally finding the correct part number from a manufacturer diagram, I still couldn’t find the correct part. I contacted them and they did get me the right one. "
“Thank you for sharing your concerns! Our website is a work in progress at the moment! We are happy to be of service!”
"Great service easy transaction and payment. Itemm arrived early and in perfect condition."
“We appreciate your order and your positive review!”
"I had a Los Angeles based gym equipment repair shop come to repair my treadmill, and they referred me to Treadmill Doctor to buy my parts. They first diagnosed a bad motherboard, and Treadmill Doctor shipped me an upgraded board for my model, because it was probably over 10 years old. But that didn't fix the problem, so the repair technician diagnosed a bad motor. I returned the motherboard and Treadmill Doctor was kind enough to give me a credit towards the price of the motor, and shipped me an upgraded motor for my treadmill. That still didn't fix the problem, so I returned the motor and Treadmill Doctor gave me a credit for the motor. They had charged me return fees for both parts, and since the repair technician couldn't repair my treadmill, they gave me a credit for both return fees they had previously charged. They were very knowledgeable and helpful during the whole process.
'"
“Thank you for your positive review and we are here for any future needs you might have! ”
"ordered a belt for our elliptic machine, scheduled a pro service call, took things apart only to find out we had the wrong belt. Called to request return shipment, left message. No return call"
“Thank you for sharing your concerns. We have reached out to you offline. ”
"New running belt and drive belt. No problem with the running belt, still gotta figure out how to fit the motor drive belt on as it seems much smaller. Was shipped what I ordered though, thanks"
“We have quite a few videos and techs on hand to walk you through the process! Please give us a call! 1-800-750-4766!”
"Part was online to specific model and brand of treadmill. I ordered it got it installed it and it works great. Delivery was quick and efficient "
“Kudos on the install and thank you very much for your 5-star review!”
"Treadmill Doctor representative was extremely knowledgeable and helpful by ensuring I purchased the correct walking and drive motor belts. They were shipped quickly and our treadmill is working great. "
“Wonderful news indeed! Thank you for sharing and for your 5-star rating!”
"I have a 2005 Sole F83 treadmill that had a bad motor control board. I ordered one from Treadmill Doctors and received it 3 days later. While it did solve the issue of the treadmill not moving it also had a new issue where the incline didn't work and displayed an error message That it didn't have prior. After checking connections etc I determined that the new board must have a problem.
I called Treadmill Doctors and spoke with their Tech and after I walked him through the symptoms he Immediately said he was sending out another control board. It arrived again in 3 days with prepaid shipping for the defective board and the RMA to return the part. I installed the new replacement board and everything worked normally.
I was impressed by how quickly the rep made the call to send out the replacement board plus they sent along some belt lube free. I will definitely use Treadmill Doctors again should the need arise.
D Orrick"
“We thank you for working with us and for your 5-star review!”
"I wore out the original belt so that the motor started tripping off more often. After ordering the wrong size from Amazon I called up treadmill dr directly to order new belt. Arrived in reasonable time. Was a cm wider and two cm shorter then original but now my treadmill works again."
“Glad to hear you are up and running! Thank you for your 5-star review!”
"Quick and easy to Navigate thru the website. Painless shipping"
“Happy to hear all went well! Thank you for your 5-star review!”
"Great job, i would recommend "
“We appreciate your call out on our service! Thank you for your 5-star review!”
"I lost my Treadmill key in a move to my new home. You had the right part and solved the problem"
“Yes for the win! Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“Thank you so much for your positive review! We are working on adding the wording that 'FedEx will still come after you for tariff charges' to our website! Thank you again!”