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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-25

Exercise bike part

"Exercise bike had been broken for a year. Finally figured out the problem, ordered the part through treadmill doctor, came on time and finally got my bike fixed "


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news indeed! We love win/win! Thank you for your 5-star review!”


Verified
5/5

2024-01-25

Good job.

"The belt was promptly shipped, fit well and was at a good price. Thanks!"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are most welcome! We are happy to please! Thank you for your 5-star review!”


Verified
5/5

2024-01-24

great product fast delivery thank you

"I receive my product on time "


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad everything went well! Thank you for your 5-star review!”


Verified
5/5

2024-01-24

"Great product and even better customer service. Thanks!"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call-out on our team! We appreciate your order and your 5-star review!”


Verified
5/5

2024-01-24

Replacement part

"Ordered a replacement control panel for my treadmill. received the replacement in a timely manner. It fit exactly!"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Thank you for your 5-star review!”


Verified
5/5

2024-01-24

Excellent

"Professional and timely. Courteous interactions quality parts."


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are most happy to be of service! Thank you for your 5-star review!”


Verified
5/5

2024-01-24

First Time Customer

"Got great support diagnosing and parts supplied fit perfectly "


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for trusting us to help! We appreciate your 5-star review!”


Verified
5/5

2024-01-24

Canadian Chap

"I got an old Precor and confirmed with Treadmill Doctor the correct belt, fortunately they still have it. They replied with the correct item within a day... in December! Which was really nice especially in the holidays.

I ordered and within 3 days or so it arrived at my door here in Toronto, Canada. Everything was as expected, installed and everything worked perfectly. Would definitely order again if I need to!
"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news to hear! Thank you for trusting us to serve you! We appreciate your business and your positive review!”


Verified
5/5

2024-01-24

New treadmill walking belt

"Great service, fast delivery and excellent product."


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you very much for your positive review!”


Verified
5/5

2024-01-23

Treadmill replacement belt

"Went on easily and works well."


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yay for the win! Thank you for your 5-star review!”


Verified
4/5

2024-01-23

Fast Delivery

"Delivered quickly and fit well; a bit noisier than OEM belt (underside a little rougher than original) but works well"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review!”


Verified
5/5

2024-01-23

Great Service!

"Thanks for all the help everyone"


Rep reply posted 2024-01-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are welcome! Thank you for your 5-star review!”


Verified
5/5

2024-01-16

The company is very professional and responsible. It really values ​​the customer, it has left a very good impression on me, I will return.

"Nothing more to say: Excelent !!!"


Rep reply posted 2024-01-22
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your words of praise and your 5-star review!”


Verified
5/5

2024-01-21

Pro-Form 650E Treadmill Rear Roller replacement

"On-Line Assistant asked me for the model number of the treadmill and I received the replacement part in short order."


Rep reply posted 2024-01-22
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Always happy to help! Thank you for your 5-star review!”


Verified
5/5

2024-01-21

Great Customer Service

"I got the wrong belt size and even though they stated it was the size to my machine. Tech support looked at my pictures and had me measure my existing belt. Then realized that the size they have for my machine was wrong and immediately sent out another. Very happy with their support team."


Rep reply posted 2024-01-22
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service to you! Thank you for your patience and your 5-star review!”