"We purchased a pup lounge memory foam bed and ran into a problem with one of the seams, emailed customer service and Chammile messaged back that they would send out a replacement cover for the bed, she was prompt and curteous and in return I gave this company a 5* rating! Thank you. Christine M."

"I received my second doggie bed and just like the first one, my doggies gravitated to it and made it their own. I then noticed a flaw on one of the sewn panels and immediately photographed and notified the Treat a Dog folks. In less than the time it took me to correspond with them, Camille Tolentino from customer service got back to me, immediately resolved my issue and made it all better. Thank you!"

"I was very happy you understood my problem and solved it !!"

"Hazel listened to what i had to say and is replacing 1 of the 2 beds"

"My wife recently got a new car and I wanted to make sure we where taking extra care to preserve the interior. We purchased the rear trunk cover. I like how it covers the back of the back seat and has a bathtub like sides. The extra length also protects the bumper if needed and provides cover when the back seat is folded down.
We also purchased the back seat cover for when we are traveling and using the rear cargo area. It provides a nice hammock for the dogs. We got the door covers too and it really makes a cocoon. Everything installs easily and cleans up well. Finally the small issue we had with our seat cover was quickly resolved very professionally by the customer support team. In particular Camille was very helpful. "

"We purchased our treat a dog and our large yellow lab just loves it. A few days ago I noticed that the seams on one side , I chatted with Camille Tolentino she listened to my problem and said even though it was just out of warranty she would do her best to help. I sent her pictures of our bead and the next day she let us know that they would be replacing it and would email us when it shipped,fantastic we are in our late 70’s and hard pressed to have to repurchase. This has been a good experience , you can trust her and the company! Thanks for all the help"

"I recently bought A bed for my dogs and they love it. I noticed a corner of the bed not stitched or coming apart and notifyed them and they were quick with a response and sent me a new cover. I am beyond happy with my experience with them and the lady that helped me. Thank you again Michelle Figueroa for your help.
Sincerely Tasha"

"We recently purchased the Large Memory Foam Dog Bed for our new golden retriever puppy. On day 1, our puppy went right to it and immediately made it her "safe" place to sleep and rest. Unfortunately we noticed that there was a small hole in the seam. I contacted Customer Service (Michelle Figueroa) and a replacement cover was sent immediately. So far I have been very pleased with the prompt assistance provided by Michelle."

"I bought this bed recently due to the ad that said it was indestructible. Well within 5 minutes my miniature dachshund destroyed it. He’s still a puppy, so I’m working on the chewing habit. Anyway, needless to say I was upset spending almost $200 on a bed and it ended up not being indestructible. I emailed customer service right away and Hazel Ashford helped me. After sending a few pictures to confirm what I said was true, she mailed a whole brand new bed at no cost of me. My dogs love their bed completely, and although it isn’t indestructible it’s a really good bed. Now once I train the puppy to stop chewing there will be a brand new bed for him to have. Thank you guys so much for sticking to your warranty and making a happy customer out of me. I will purchase from you again in the future thanks to Hazel! "

"My experience with Camille Tolentino was awesome. I have nothing but great things to say about the customer service I received. Thank you guys for being so wonderful! I will continue shopping for my sweet Ollie Grace with you all!"

"Had a great experience with customer service. Definitely helped resolved my problem in a timely manner. Camille Tolentino did a great job! "

"Customer service was extremely prompt and did not ask any questions when I requested that my order be cancelled and my credit card be reimbursed. I only cancelled the product because I needed something before they could get it for me...the product looked really high quality. Will shop with Treat A Dog again."

"I cannot say enough about this company and the “Pet Lounge”! We received our lounge two days after placing the order. When I ordered on line my invoice did not reflect the 60% off but this was handled almost immediately with help from Hazel Ashford in Customer Service.

We have been searching for a quality bed for our 9 year old Staffordshire Terrier that helps with her hip and elbow issues. This bed is “the bomb”! We have returned several beds due to poor quality. Other beds were torn or useless in no time at all. This bed seems indestructible and I adore the fact that the cover can be easily removed to wash. The memory foam pad is thick and solid. Thank you Treat a Dog...you’ve got our business for life!"

"We had an issue with the cover on our new dog bed. The cover had separated at the seams. After speaking with customer service rep. Camille Tolentino, she was nothing but super helpful. Once we supplied pictures of the cover, they sent us a new replacement ASAP "

"Camille was very quick to correct an error I had made on my order. Very helpful. Thank you!"