ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2019-04-26

Everything was in order and delivered promptly.

"I do buy from TriState Camera from time to time. I always get satisfaction from my purchases.
"


Verified
5/5

2019-04-25

Canon

"Good price and quick delivery."


Verified
5/5

2019-04-24

Camera

"Delivery of the camera was quick and the product was as advertised"


Verified
5/5

2019-04-23

Canon Power shot

"Just wanted to say that my camera came on time and now I am learning more about it. Service was great, didn't know I inadvertently ordered the wrong Gb card for the camera and they called and helped me select the right one. Thanks again! "


Verified
5/5

2019-04-22

Delivered lens as promised

"I have not tested my new lens yet but am writing to say Tri-State did a great job getting my order delivered to me on time so I am a happy customer. I already mailed the warranty card in so that would be taken care of. Looking forward to testing out my lens in the coming days when I get a break in my schedule."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-20

Clear Envelopes

"TriState is excellent. I ordered large, acid-free clear envelopes for art prints storage and they arrived in record time and in fine condition. Just what I wanted. Thanks, TriState Camera, Video and Computers!"


Verified
2/5

2019-04-20

Had to call them to get product shipped

"Ordered a new lens had to call them 6 days later because I had not received notification of shipment. They told me it would be shipped that day "


Verified
4/5

2019-04-19

Nearly Excellent

"Would have merited Excellent had they informed me when I placed the order online when they expected to ship. I was in the dark until the day they actually shipped. Other than that, Excellent."


Verified
5/5

2019-04-19

Excellent Seller

"I purchased a variety of photo gear and happy with with products. Since items I purchased were out of US products, they are cheaper than other sellers. They usually do not have US warranty but I buy gears that have overall 5 star ratings. So I am not too worry about the warranty; of course things may get wrong but thats the risk I am willing to take. They also offer 1 year in-store warranty but I did not had to deal with it yet and cannot comment how they handle the in-store warranty. Overall I am happy with the purchases. They do call after a I purchase a lense to check if I need any filter or bag but it is a short call and they do not force you to buy anthing else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-19

Wedding photos

"That wonderful camera arrived in time for photos at our family wedding In Ohio ! (we live in Pennsylvania). We could not be more pleased!.. GREAT camera! "


Verified
5/5

2019-04-19

Excellent

"Fast delivery and friendly customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2019-04-19

Thanks!

"Great price on a genuine Canon battery! Shipping was free and fast which is always a plus!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-17

Good service

"I like it and will buy again."


Verified
5/5

2019-04-17

Great Deal!

"I just happen to stumble up on this site quite by accident. I'm very pleased that I did! The best prices on the internet. I'm a hard shopper and price comparer. The only complaint that I have is the selections that they have. So many different kits it can be hard for a newbie like me to select from. I had some help from a friend and got what I needed to start. Just ordered today, so I have to weight and see about customer service, But I suspect it will be great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-04-17

Great Customer Service for Discounted Products

"I returned the Nikon Monach 5 binoculars, because I received a flawed, used product, which I naively expected to be brand new, unopened binoculars with lifetime US warranty. Both seller and I lost money for paying shipping. The good experience is that the seller accepted my return and refunded me promptly. If I were to look for used products for a discounted price, then Tristate is the one to shop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges