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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2019-03-21

Ordered an Olympus TG 5

"Camera was shipped and delivered promptly and was safely packaged. Price was the best of all the retailers I checked. "

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Verified
5/5

2019-03-21

Great service

"I ordered online, price was the best around in. Terms of what I was looking for. After I ordered I got a follow up call with helpful information and I knew they were working on my order. Great service "

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Verified
5/5

2019-03-21

Worry free

"Good prices, good customer service."

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Verified
5/5

2019-03-20

Pat’s b500

"Ordered my Nikon Coolpix B500 from TriState because of the lower price than the other camera retailers. Free shipping was included. However, to my surprise,it seems I got my camera the next day. I was very happy. A store employee called and asked if I wanted anything with the camera before it was shipped and I asked for a memory card. The man said fine, I’ll send it with the camera. And, as I said the camera and memory card came the next day. Very pleased with TriState service. "

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Verified
5/5

2019-03-20

2nd Time Buyer

"Great prices, everything as advertised, delivery before promised time."

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Verified
5/5

2019-03-19

Faster than expected

"Ordered online Friday had the order in hand Monday, with FREE SHIPPING! "

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Verified
4/5

2019-03-16

Old ink

"I bought 4 different cartridges of HP02 ink. I thought I was getting a great deal. I did, but the ink they sold me had expiration dates of this month, next month, next month, and 4 months out. I decided when I opened the package I would have to use the one ink now because my printer said I was out, so I did. TriState camera saw my review, called me, and is trying to make this a happy ending. They said they will send me a return label and give me credit on the unused ink and credit on my shipping. So for the moment I am pleasantly surprised they are doing this and making an effort to make my transaction a better one. "

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Verified
5/5

2019-03-18

Happy customer

"I bought cannon powershot g7x mark II.
Fast delivery, good customer service, the product is new with its original package. One year warranty if I send after 30 days after the purchase the warranty card with my information like name, address, serial number of the camera. Good price as well.
"

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Verified
5/5

2019-03-18

Canon 6d Mark II purchase

"Great price, fast shipping, perfect description and great customer service!! Will be ordering from here again!!"

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Verified
5/5

2019-03-17

Personal touch

"Verified info by phone, shipped next day."


Verified
5/5

2019-03-14

Great customer service

"Was contacted about my order. They notified me there was a delay due to being out of stock at that moment. Asked if I wanted to wait or receive an item in stock or cancel. Most companies never directly contact the customer. I will definitely order again."

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Verified
5/5

2019-03-13

Thanks

"Thanks for all your help & for the advice regarding the warranty. I wish I had bought another memory card but hopefully I can get one at Walmart. Otherwise, I received everything I needed for my trip. Very helpful."

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Verified
4/5

2019-03-13

Prompt efficient

"Excellent service did exactly what they said."

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Verified
1/5

2019-03-11

Waste of time. They don't have the product in stock.

"After purchase the Tamron lens, I received an email asking me to contact Tristate Camera. They informed me that the item was out of stock and it will be shipped in two weeks. it's been 3 weeks since then and I didn't have any other notification from them. It's a waste of time. There are so many other seller with immediate availability and with better customer service."

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Verified
5/5

2017-01-17

Great purchase!

"TriState Camera is so great to work with! The prices are great and the products come in excellent condition. I buy all of my camera gear from them and will continue to in the future. Highly recommend. The product shipped very quickly as well."

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