"I have ordered from them on two occasions. They always follow up with a phone call before shipping and it arrives from NY to GA in about 2 days with free shipping. I have been pleased with both of my purchases and their service"

"I am a beginner. I ordered the Canon SL2. After my order, a person called to see if I needed a video card to go with it, since it did not come with the camera. Being new to photography, that was much appreciated, since I would have been disappointed if I would have received the camera, then not to be able to use it. Anyway, best price anywhere and great service.

Thanks,
Eric"

"I am still waiting for you to send me the confirmation of my cancellation of the order and the refund of my money"

"I needed something I was happy to find on their website I paid and was waiting to get it, without any communication They just refund me! What a joke!"

"Arrived promptly & in good condition."

"Clear instructions; good price; easy to complete; prompt delivery of product.."

"My purchase experience was great. I had done a lot of research on the camera I wanted and then used an online search for the camera at a variety of sellers. Tri-state had the camera listed for a very good price - considerably less than what I found on Am&*@n (and several other sites). I went to their website, read about them, felt I could trust them as they are an actual brick and mortar store in NYC with a long history, and had what I felt was a reasonable return policy (just in case). After I placed my order, they actually called me to verify a few details, ask if I wanted SD cards, didn't overly push when I declined, shared some advice on SD cards, offered an extended warranty that provided some annual cleanings and explained that I could have the camera serviced at any authorized Canon servicer (since I'm in Ohio), then told me the camera would ship that day and probably be at my home in 2 days. It arrived as expected and all is good. "

"I’ll buy from them again."

"Hello there, first i would like to thank you guys for the amazing customer service experience and i would recommend you guys for been professional. I purchased a lens for my nikon and the shipping was fast so thank you for the amazing price and the speed of the shipping. I will recommend you and will be back to shop for more in the future. %100% satisfaction. "

"I am always a little suspect when buying from outside the big box stores or when deals are advertised below the going prices on the internet. I recently bought a camera from TriState Camera that not only was priced significantly below any other published price but ,additionally, was still cheaper when the camera was included as part of their high end bundle of extras; extra battery, tripod, video card, case, etc. I will definitely be buying from TriState again."

"lowest price for this item in new condition. quick delivery. very pleased"

"Although the camera I bought is backorder, and I have not got yet, they called and let me know that the camera will take a while to be delivered."

"Bought a camera then later made a purchase of a camera bag and received excellent service both times. Would highly recommend TriState!"

" Very fast shipping. The camera is the same as you would get from the USA import. Just a lot cheaper I got the canon m50, I also called canon to see if down the road I needed Service they would work on a grey camera and they said it’s not an issue at all. I did buy a Square trade accidental 3 year warranty so I have nothing to worry about. no one here try to put anything shady as I read in some reviews. Great company will buy more stuff down the road. "

"Stuff was very professional in handling the order. Prices are better than anywhere. Fast order processing and shipping. "