"User friendly website. East to order. Received purchase in short time. Pleased with item and service."
"Thank you for the great service, price shipping, phobe call excellent! Thanks Don"
"Easy buying, fast shipping, great deal!"
"Shipped quickly, item as described and GREAT PRICE! Could have packaged camera a bit better. More padding for the rough UPS ride....."
"
Bought a nikon d5600 kit, Did not got all things; got a thorn camera case and a broken lens and broken tripod- approch them but they did not want to help. Do not buy from them"
"Everything went as expected. Absolutely no problems. "
"Great deal on the camera my daughter wanted for her birthday and came with extras and still beat other retailers price "
"I appreciate the phone call before shipment of my Canon SL2 in order to get the details right."
"The lens came just as ordered, overnight. It was well packaged and just what I expected. I would definitely do business with Tristate again!"
"Item as described and fast shipping time."
"I'm very happy with TriState. My binoculars arrived in perfect shape, and I already love them - the image stabilization works wonderfully. The only thing missing were 2 AA batteries but perhaps they had to be removed for shipping? Anyway thats only a very minor point as AA batteries are easily obtained."
"I received the battery on time. Charged and used it. The cost is not much more than other generic non-cannon battery. No shipping costs. "
"Camera lens sold as "new". Box that lens came in was obviously not new. No Nikon warranty card enclosed, just a TriState warranty. This lens is either a refurb unit or not a lens that is covered by a USA warranted product by Nikon. Very deceptive advertising. Would not do business with this company again."
"Good price, good fast service, but the web site does not show (or I could not find) a provider of a warranty - Nikon or Tristate. "
"Excellent service received camara in timely manner."
"Need better instructions I had a terrible time getting it to revert to English. Difficult to get additional info on line"
A rep from TriState Camera, Video an, tri-state-camera, has responded:
“This customer purchased the equipment via a 3rd party website and was shipped directly from them to the customer overseas. The customer demanded that we send the replacement items "Overseas" with no shipping fees. We would gladly replace and exchange any defective goods and ship no charge anywhere in the US (where the original order was sent to) however we weren't able to send the replacement items overseas. Thank You, Steven Hill Customer Service Tristatecamera.com”