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Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.07/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
4/5

2017-09-19

Thank you

"I received my camera early!
Providing a Tracking number once it shipped would of been a plus!
"


Verified
2/5

2017-09-18

False advertising of eos-m-ef adapter feature

"Tristate advertised the eos-m-ef adapter has tripod mount piece. Received it without the tripod mount piece."


Verified
3/5

2017-09-17

Shocked at the boxing

"I just paid $350 and you ship me a new camera in a weak little cardboard box with hardly any protective material around it. And yes, the inside box was quite dented, but the camera seems to work fine and is not obviously damaged. Still heads up!"


Verified
5/5

2017-09-16

Great price, fast shipping

"Product arrived as advertised, very quickly, and at a very competitive price. No complaints."


Verified
5/5

2017-09-14

They delivered as advertized

"Excellent Communication. Product as describe. Will purchase my next audio visual equipment from them."


Verified
5/5

2017-09-13

awesome

"awesome experience - will definitely use them again."


Verified
5/5

2017-09-12

TriState Camera Review

"TriState camera is fast on service and price is very competitive. The shipping cost is high on 3-day shipping; the regular free shipping takes about 1 week which is too long. Overall it is great place to buy your electronic goods. "


Verified
5/5

2017-09-12

Delivered

"Tris-state delivered --as promised -- at a competitvely good price.
"


Verified
5/5

2017-09-12

Good, responsive service

"When I called they answered my questions, when I ordered my camera they sent it and it arrived in a timely fashion."


Verified
5/5

2017-09-12

Always great service and products

"I've been ordering from TriState for over a year and I've never been disappointed. Everything I've ordered has been delivered quickly and I even returned a lens once and they refunded my money within a few days. Their prices are the BEST!!! "


Verified
5/5

2017-09-12

Everything I possibly could need!

"No other store has put together a package like this for the Canon 5D Mark IV. Everything I could possibly need and then some. Really ready to hit the road to capture the extraordinary moments of life on the road.

They were amazing to have gotten me everything so quickly too...
"


Verified
5/5

2017-08-25

Excellent experience

"Item was shipped quickly and arrived well packaged and in perfect condition, In addition TriState's prices are among the best. This is not my first experience with TriState and won't be my last. They are my #1 go to site for camera equipment. Buy with confidence......"

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Verified
5/5

2017-09-06

Great support

"Great support
Your customer support was excellent. One of my items was delayed from the manufacturer, but you we’re able to make sure I received it just in time before my trip.
Thank you
Johan
"


Verified
5/5

2017-09-06

Good product. Fast delivery.

"Great camera. Exactly as advertised."


Verified
5/5

2017-09-04

Problem with the warranty resolved.

"They sent me a camera with a middle east warranty. I asked specifically if the lens had a US warranty. Also, the invoice does not mention grey market or a foreign warranty. If it it on their website it is well hidden as I cannot find it. They have not returned my phone calls. I have now been contacted by the store and they are offering to make good on the lens with several different proposals."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service