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Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.07/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2017-06-24

Fast delivery, Excellent product

"Ordered a Tamron lens on a Saturday. Free ground delivery had it to me on Thursday. Price was excellent. Brand new and working perfectly. Highly recommend TriState."

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Verified
5/5

2017-06-23

They where a great help

"They insured that I got the lens I wanted and one that would work best with my camera when I wasn't sure which one to get.
"

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Verified
5/5

2017-06-22

Fast delivery, everything works perfect

"Was a little nervous because some reviewers have stated this company is gray market. Everything I ordered looks brand new, all included, and it all works perfectly. The order took two days to process and ship. I received an order confirmation and shipping tracking number. I would have liked to see a more clear order status on the website to have the peace of mind that someone has looked at my order while it was being prepared."

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Verified
5/5

2017-06-22

Nikon B700

"Excellent service and product. Arrived next day. "


Verified
1/5

2017-06-22

I paid for 2nd day air shipping !

"I Paid for second day shipping and got it in 4. When I called a customer service rep told me my order didn't come in to the website on there end until the next day I ordered it . My confirmation email says different . The CSR then argued with me how that's not his fault . YES IT IS ! I am the customer , not him . It is the company's fault the order got hung up and I have dealt with stuff like this many times . And NEVER would I blame the customer . Needless to say me and EVERYONE I know won't order from here "

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Verified
5/5

2017-06-21

Nikon B500

"Purchased a deluxe package for less than camera only elsewhere."

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Verified
5/5

2017-06-20

Very pleased

"They called to tell me my camera color was not available and offered different color which was ok. Camera arrived on time. Very satisfied with the service and whole experience. Highly recommended! "

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Verified
3/5

2017-06-20

Not available

" I ordered a camcorder case only to find out that it was no longer available. I was offered an alternate case but chose to have my payment refunded instead.I was disappointed, but did receive my refund."


Verified
4/5

2017-06-20

Prompt Service

"Fast shipping!! Good contact......recommend."

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Verified
5/5

2017-06-19

Give your review a title ......Excellent

"Give your review a title ......Excellent"


Verified
5/5

2017-06-19

Perfect

" It was free and fast shipping, the camera was exactly as described. It was the lowest price on the Internet for my camera "


Verified
5/5

2017-06-19

Best prices

"I always come back to TriState for Cameras and lens etc"


Verified
5/5

2017-06-18

Great deal

"I found good deal for my replacement camera and they dent it out quick."

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Verified
5/5

2017-06-18

Excellent Prompt Service.

"Very pleased with TriState. The local camera shop in town here would have screwed me out of $89.00 more and also no camera case and no lens cleaning kit which was standard and included with TriState's order."


Verified
3/5

2017-06-17

Eh, overall the price was the best part

"I googled to find a great deal on a camera for my dad for Father's Day. The price was awesome. The online ordering super simple. The site recommends 3 day select shipping for a steep up charge, but I wanted to ensure I had the camera in time. To my surprise it legitimately arrived the next day, except it was sent ground...the free option. So I've paid for a premium service but the bottom service was used. I feel as if they felt comfortable enough with the timeing to send it ground when I paid for 3 day, the. They should have alerted me to that fact & refunded me a portion of my shipping fee.
When I opened the box I was shocked to see that it had already been opened, all of the factory seals were broken. They've yet to respond to my emails regarding this.
I guess it's true, you get what you pay for - except when it comes to shipping.
"

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