ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.07/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2017-05-25

great prices and terrific customer service

"Prices were the best I could find on the internet. Even though I ordered free shipping which was supposed to take 5-7 business days, I received the package in 2 days! And most surprising for an internet order, a representative from the store called my home the morning after I made the order to tell me that a part of my camera/lens kit was not in stock. He offered to replace the lens I wanted with one from another kit, so that I could still receive my full order in 2 days. Terrific! "


Verified
5/5

2017-05-25

Great prices on new products!

"I received my lens quickly, it was as described and it was at a great price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-25

Happy customer

"Quick shipping and good price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-25

Great Price, Quick Delivery

"Tri State had the best price online for our particular product. The order process was easy and the delivery was quick."


Verified
5/5

2017-05-24

good service, quick response

"Order made, item delivered promptly, in good shape"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-24

Shipped promptly and received in two days....

"Excellent experience...will order from them again since their price was $30 cheaper than Amazon!"


Verified
5/5

2017-05-24

I camera hasn't arrived yet

"I camera hasn't arrived yet"


Verified
5/5

2017-05-24

Consistent high quality service!

"Great price and quick delivery every time!"


Verified
5/5

2017-05-22

Great Price, Great Service

"They had the best price and quick service. They called to see if I needed a memory card. Would use them again."


Verified
5/5

2017-05-22

Great

"Fast shipping services and would def buy again! Ty for free shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-21

Good Value!

"Item arrived as described! Fast shipping! Thanks!"


Verified
5/5

2017-05-21

Great price points

"And great service. I've also endorsed TriState Camera on facebook."


Verified
5/5

2017-05-21

Excellent!

"Very prompt, and received exactly what was advertised. I have not returned anything yet, but seems the policy is similar to others without charging stocking fees."


Verified
1/5

2017-05-21

Didn't Deliver on Order

"Ordered the Canon XA30. On the day it was to be delivered the customer service called me to say it wouldn't be arriving. Tried to blame it on UPS, but could not produce a tracking number. Rather than continue to try and fulfill the existing order, Carl, the customer service rep, wanted me to re-order the item through the website again. Basically TriSTate didn't have in stock and had to order from the manufacturer. Of course I could have bought through Canon in the first place too; but Canon was on backorder as well. So, whats the point in re-ordering an item from a secondary dealer who is out of stock?
I called the bank and the origninal sale was still pending. I had to cancel the original order through the bank myself to release the funds. Order through Wal-mart and had in a couple days.
This Retailer could not fulfill items they would take order for. Very shady.
"


Verified
5/5

2017-05-21

Great Service and great price!

"Fast, fast, fast shipping. Great price and all products were as they should be. No substitutions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process